Fertility Clinic in Naperville, in the Chicago Area
Fertility Clinic • Naperville, IL • 1 location in Naperville (Illinois) locations
Clinic Type
Fertility Clinic
Address
387 Shuman Blvd., Suite 200-E, Naperville, IL 60563
Phone
630-283-8422 / 331-226-2102
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Opening Hours
Monday–Friday: 7:00 AM – 4:00 PM (Friday until 3:00 PM)
Services Offered
Insurance & Payment
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Not specified in text
Languages Spoken
FAQs
What services are offered at the Naperville location?
Fertility treatments and related services including IUI, IVF, advanced reproductive surgery, fertility assessments, testing, and third-party reproductive services.
What services does the Naperville location offer?
Fertility assessments, fertility treatments, testing, and third-party reproductive services. Specific treatments include Advanced Reproductive Surgery, Intrauterine Insemination (IUI), and In-Vitro Fertilization (IVF).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Various platforms (e.g., Ovu, Fertility-clinics-near-me): 4.3 to 4.4 out of 5 stars (Varies by site (e.g., 4 to 64 reviews))
- FertilityIQ (Pinnacle Fertility/IVF1): Mixed (based on 41 reviews) (41 reviews)
Patients praise
- compassionate and knowledgeable medical providers
- personalized care and effective treatment plans
- efficient, research-based medical approach
- supportive nursing staff
- successful fertility outcomes reported by patients
Common complaints
- billing and insurance transparency issues
- difficulties in communication with staff or slow response times
- feeling like a number rather than an individual patient
- administrative errors regarding records or scheduling
- perceived lack of empathy from some staff members
"If I could give 0 stars, I would. No compassion, empathy, or understanding for their patient's. Horrible ultrasounds, awful nurses who never update, rude front office staff..."
— Online Patient Review of IVF1/Pinnacle Fertility"I cannot express in words how great my experience with Dr Morris and his team was. It is a very daunting experience going to a fertility Dr. From my first visit I felt welcomed and felt like I was in great hands."
— Online Patient Review of Naperville Fertility Center"Beware of insurance fraud! I was told they were reputable but quickly found out that they were holding money owed to my insurance for over a year."
— BBB Business Profile Complaint regarding Pinnacle FertilitySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pinnacle Fertility Illinois Welcomes Dr. Courtney Murphy | Pinnacle Fertility — Oct 23, 2025
- Illinois Fertility Leader Accelerates Next Chapter of Innovation and Excellence in Chicago — Oct 23, 2025
- Renamed to Reflect What’s Next, IVF1 becomes Pinnacle IVF1 | Pinnacle Fertility — Aug 6, 2025
- IRMS And CCRM Join Forces To Expand Care | CCRM Fertility — May 28, 2026
- INVO Fertility Announces Intent to Acquire Indiana-Based Fertility Clinic "Family Beginnings" - INVO Fertility — Nov 28, 2025
Information sourced from the clinic's website as of July 11, 2026.
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