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Clinic Type

Addiction Treatment

Address

279 Brick Kiln Road, East Falmouth, MA 02536

Phone

844-202-8949

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

—

Insurance & Payment

  • Aetna
  • Anthem Blue Cross Blue Shield
  • AmeriHealth

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Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Rehab.com, NursingHomeDatabase.com: 2.63/5 (Steppingstone Women’s Program), 1-star (Vantage Health and Rehab) (19 reviews (Steppingstone), 5 complaints (Vantage Health))

Patients praise

  • Staff members occasionally described as caring, dedicated, or helpful in some individual reports
  • Some patients appreciate the accessibility of medication-assisted treatment programs despite service issues
  • Some facilities offer comprehensive services including housing, food, and clothing support alongside treatment referrals

Common complaints

  • Reports of unsanitary conditions, including pests and dirty facilities
  • Allegations of poor staff behavior, including rudeness, unprofessionalism, and bullying
  • Concerns regarding patient safety and security protocols
  • Issues with administrative and clerical processes, such as appointment scheduling and phone communication difficulties
  • Past major investigations related to severe safety violations and sexual assault allegations at specific facilities

"Do not come here unless you want a place to do drugs and to be told what to do by people who have low vibrational energy and zero common sense."

— Rehab.com user review (Steppingstone)

"They refuse you your dose whenever they feel like it. Absolute worst place ever."

— FindRecoveryCenter.com user review (Gifford Street Center)

"This place is NO FRILLS and there are bugs and mice but it'll save your life if you let it."

— FindRecoveryCenter.com user review (High Point Outpatient)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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