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About

CleanSlate New Bedford is an outpatient addiction treatment clinic in New Bedford, Massachusetts, serving the SouthCoast region including Dartmouth, Fairhaven, Acushnet, Mattapoisett, Marion, Fall River, and Wareham. The clinic provides Medication-Assisted Treatment (MAT) for opioid and alcohol use disorders using FDA-approved medications such as buprenorphine, Sublocade, and Vivitrol, combined with behavioral health therapy, counseling, and care coordination. Same-day or next-day appointments are often available, with extended evening hours on Wednesdays and Thursdays.

Clinic Type

Addiction Treatment

Address

New Bedford, MA (serving SouthCoast communities including New Bedford, Dartmouth, Fairhaven, Acushnet, Mattapoisett, Marion, Fall River, Wareham)

Phone

774-202-2264

Email

patientinquiries@cleanslatecenters.com

Opening Hours

Same-day/next-day appointments; evening hours mid-week; on Wednesdays & Thursdays (as per highlights)

Services Offered

  • Outpatient Medication-Assisted Treatment (MAT) for opioid and alcohol use disorders
  • Behavioral health therapy / counseling
  • Same-day/next-day appointments
  • Fentanyl-smart induction (low-dose buprenorphine)
  • Integrated behavioral health
  • Hepatitis C testing/treatment and HIV testing (with referrals)
  • Care coordination across primary care, mental health, hospitals, and social services

Technology & Equipment

  • FDA-approved MAT medications: Suboxone (buprenorphine), Sublocade/Brixadi (buprenorphine long-acting), Vivitrol (naltrexone)

Insurance & Payment

  • We accept most major plans, including Medicaid (MassHealth) and Medicare
  • Medicaid (MassHealth)
  • Medicare
  • Blue Cross Blue Shield of Massachusetts
  • Aetna/Beacon Health Options
  • Tufts Health Plan
  • Tufts Public Plan
  • Harvard Pilgrim
  • Medicaid
  • MBHP
  • UniCare (GIC)
  • United Behavioral Health / Optum
  • MassHealth
  • Massachusetts Behavioral Health Partnership (MBHP)
  • EAP
  • Other major plans as listed in the page

Medicaid (MassHealth) and Medicare accepted; coverage verification available

Insurance, Medicaid, Medicare, Commercial plans

Languages Spoken

  • English

FAQs

Can I start treatment quickly?

Yes—same-day or next-day appointments are often available, with evening hours mid-week.

Do you offer methadone?

No. CleanSlate focuses on buprenorphine-based treatment and naltrexone/Vivitrol.

Will insurance cover this?

Most patients use insurance. We accept MassHealth, Medicare, and commercial plans and can verify benefits for you.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovered.org (for SOAR): 3.85/5 (Recovered TrustScore)
  • Birdeye (for Gifford Street Comprehensive Treatment Center): 3.3/5 (35 reviews)
  • Rehab.com (for Steppingstone): 2.63/5 (19 reviews)

Patients praise

  • positive reports of individual staff members being caring and helpful
  • recognition of life-saving services provided despite institutional flaws
  • accessibility of services including Medicaid/insurance acceptance and location near public transport

Common complaints

  • reports of poor bedside manner and rude staff
  • allegations of dirty or unhygienic facilities
  • difficulties with communication and phone responsiveness
  • concerns regarding high staff turnover and lack of professional consistency
  • serious allegations of past misconduct and safety investigations at specific facilities
  • frustrations with administrative policies like medication dispensing and group therapy requirements

"This clinic saved me !! From day one to today. They have been amazing! .Nothing but kindness from the Doctors and nurses to the staff up front."

— CleanSlate Centers New Bedford (CleanSlate website)

"Worst experience with a clinic I’ve ever had... They refuse you your dose whenever they feel like it. Absolute worst place ever. Do not go there."

— Gifford Street Comprehensive Treatment Center (FindRecoveryCenter)

"WATC is the place to go when all else fails. Staff is caring dedicated and go above and beyond... AMAZING CARE."

— High Point Outpatient (FindRecoveryCenter)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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