New Bedford Community Health
Urgent Care • New Bedford, MA • Since 1979
About
New Bedford Community Health Center (NBCH) is a nonprofit, patient-centered medical home in New Bedford, MA, offering urgent care along with primary medical, behavioral health, dental, nutrition, and wellness services. Founded in 1979, NBCH emphasizes equitable, culturally competent care for all, regardless of ability to pay. The center operates four offices in southeastern Massachusetts, with the headquarters at 874 Purchase St, New Bedford. NBCH is a full-service community health organization focused on medical, behavioral health, dental services, and addiction counseling, including office-based addiction treatment and insurance enrollment support. Revenue: ~$24.1M; staff: ~44 employees; notable presence in the region since 1979. Contact: 508-992-6553.
Clinic Type
Urgent Care
Address
New Bedford Community Health Urgent Care Center
Phone
508-992-6553
info@gnbchc.org
Opening Hours
Evening and weekend hours; on-call 24 hours when not open
Emergency Care
Go to nearest emergency department or call 9-1-1 for life-threatening conditions
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is NBCH Urgent Care?
A walk-in Urgent Care Center with first-come, first-served appointments; transfer of visit information to your primary care provider.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HelpConnectUsa: 2.8/5 (110)
- Facebook: 68% recommendation rate (8)
Patients praise
- High satisfaction with specific primary care physicians
- Some patients appreciate compassionate and thorough care
Common complaints
- Difficulty scheduling or canceling appointments
- Lack of communication regarding appointment changes
- Perceived poor quality of care
- Frustration with mask policies
"I've been waiting for this appointment for months and they tell me it's been canceled... They haven't even notified me that my appointment is canceled."
— LocalityBiz Review"I would have given 5 star's... my New PCP he deserves 5... Dr Justin Thomas treat's people like actual people... He is thorough and humble."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Bedford High School-based community health center to open — Sep 8, 2025
- BayCoast Bank commits $100K to New Bedford health center expansion — Jul 7, 2026
- New Bedford Community Health expanding. Take a look behind the scenes — Sep 4, 2025
- New Bedford Community Health Receives $1.5 Million Lead Gift from The Manton Foundation to Expand Access to Primary Care — Aug 21, 2025
- Immigrants face unique hurdles to getting vaccinated | CAI — Oct 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in New Bedford
Southcoast Health, a nonprofit community-based health system based in New Bedford, MA, operates four locations in the southeastern Massachusetts area. It offers an integrated continuum of services, including urgent care, across its hospitals and affiliated facilities. The system employs thousands of staff (reporting over 7,500 employees system-wide as of 2021) and provides non-emergency and urgent care services through its network. For urgent care needs in New Bedford, contact Southcoast Health at the main facilities in New Bedford (HQ at 101 Page St, New Bedford, MA 02740) or reach their general information line at 1-508-679-3131 or 844-744-5544. Website: southcoast.org.
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