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About

Southcoast Health, a nonprofit community-based health system based in New Bedford, MA, operates four locations in the southeastern Massachusetts area. It offers an integrated continuum of services, including urgent care, across its hospitals and affiliated facilities. The system employs thousands of staff (reporting over 7,500 employees system-wide as of 2021) and provides non-emergency and urgent care services through its network. For urgent care needs in New Bedford, contact Southcoast Health at the main facilities in New Bedford (HQ at 101 Page St, New Bedford, MA 02740) or reach their general information line at 1-508-679-3131 or 844-744-5544. Website: southcoast.org.

Clinic Type

Urgent Care

Address

Multiple locations in Southeastern Massachusetts: Taunton (772 County Street, Taunton, MA 02780), Dartmouth (435 Dartmouth, MA 0274...), Fairhaven, Fall River, Lakeville, Seekonk, Wareham; see site for full lists

Phone

844-744-5544

Email

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Opening Hours

Monday – Friday 8am-8pm; Saturday and Sunday 9am-5pm (all Urgent Care locations)

Telehealth

Telehealth Virtual Appointments may be available

Emergency Care

Available at Southcoast Hospitals (Emergency Room open 24/7)

Services Offered

  • Urgent Care
  • Telehealth
  • Emergency Care (ER)
  • Infectious/Illness treatment
  • Minor injuries evaluation
  • Non-life-threatening care
  • Specialty scheduling (Book It)
  • Lab services (locations with Laboratory Services)

Insurance & Payment

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Languages Spoken

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FAQs

When should I go to Urgent Care vs Emergency Room?

Urgent Care is for non-life-threatening issues that require prompt attention but aren’t emergencies.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Wanderlog: 3.1 out of 5 stars (154 reviews)
  • Birdeye: 2.2 out of 5 stars (10 reviews (general Southcoast Health))
  • SolvHealth (Dartmouth location): 5.0 out of 5 stars (1 review)

Patients praise

  • Friendly and compassionate staff
  • Efficient service when not busy
  • Professional medical care and bedside manner
  • Convenient and clean facilities

Common complaints

  • Long wait times
  • Concerns about staff behavior and professionalism
  • Frustration with registration and insurance processes
  • Perception of inadequate or rushed medical attention

"Everyone was friendly and caring especially Alex the NP that treated me... I was very pleased with my visit and thankful for such a good team."

— Wanderlog Patient Review

"Piece of garbage hospital had us and others waiting 4 hours plus in the “EMERGENCY”… If you get to see these windows at the “EMERGENCY “ get ready to waste your time..."

— Birdeye Patient Review

"I almost don’t want to tell you how good of an experience it was because I selfishly want to keep the crowds away, but honestly, the whole visit was perfect."

— Fall River Reporter Article

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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