Eastern Carolina Psychiatric Services: Psychiatric Services | New ...
Behavioral Health • New Bern, NC
About
Eastern Carolina Psychiatric Services (ECPS) is a private outpatient mental health practice serving children, adolescents, and adults. Based in Trent Woods, NC, ECPS has operated for over 25 years and maintains three office locations in the United States. Key details: - Services: Psychiatric services and mental health care for children, adolescents, and adults. - Location: Headquartered in Trent Woods, NC, with three U.S. offices listed (including 2800 Village Way, Trent Woods, NC 28562). - Contact: Phone numbers 252-637-1772 and 252-637-7300. - Organization: Small practice (reported as 1 employee) with private ownership. - Web presence: ecps2800.com; monthly site visits around 2,863 with strong growth. - Industry codes: Healthcare/psychiatric services (SIC 80, 801; NAICS 62, 621). If you’re seeking psychiatric services in New Bern or New Bern-area communities, ECPS appears to be a longstanding, small outpatient option. For precise services, appointment availability, and whether they offer specific treatments or child/adolescent programs, contact them directly.
Clinic Type
Behavioral Health
Address
2800 Village Way, Trent Woods, NC 28562
Phone
252-637-7300
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Opening Hours
Mon-Thu 8:00 AM - 5:00 PM; Fri 8:00 AM - 4:30 PM; Sat-Sun Closed
Website
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Hours of Operation
Mon-Thu 8:00 AM - 5:00 PM; Fri 8:00 AM - 4:30 PM; Sat-Sun Closed
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.2 out of 5 stars (56 reviews)
- WebMD Care (for Dr. Charles Godwin): 4 out of 5 stars (9 ratings)
- WebMD Care (for Barbara Clayson): 4.5 out of 5 stars (9 ratings)
Patients praise
- practitioners described as knowledgeable, warm, and attentive
- reports of effective treatment for depression, anxiety, and panic attacks
- positive patient outcomes and staff interactions
Common complaints
- allegations of fraudulent billing
- unprofessional or inconsiderate office staff and management
- concerns regarding communication and call-back times
- reports of denied medical treatment
"Dr. Godwin is fantastic. He understands and cares. I have been seeing him for many years and he has helped me through many bouts of depression and anxiety. I would highly recommend him."
— WebMD Care patient review"Barbara Clayson is an excellent PA. She listens to me, and responds articulately to all my concerns. I wish she were a therapist/psychiatrist, as I would like to spend more time talking with her... My only complaint is that I don't always get a call back as quickly as I would like..."
— WebMD Care patient review"Horrible experience. Do not go here, there are much better places in Craven county. Very disrespectful customer service. Fraudulent billing. Save yourself a huge hassle."
— Anonymous online patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- EASTERN CAROLINA PSYCHIATRIC SERVICES E.C.P.S - Yelp — Jun 15, 2026
- Leonard Koyiet | CarolinaEast Physicians — Jun 16, 2026
- Eastern Carolina Psychiatry Expands Access — Feb 5, 2026
- Online Psychiatrist New Bern NC | Pinnacle BHW — Apr 14, 2026
- Sheila Marano, Psychiatric Nurse Practitioner, New Bern, NC, 28562 — Mar 31, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in New Bern
Summary: CarolinaEast Health System is a nonprofit, New Bern–based health system founded in 1963. It offers a broad range of services, including mental health care (Crossroads Adult Mental Health), inpatient psychiatry at CarolinaEast Medical Center, and various outpatient and rehabilitation services. The flagship hospital, CarolinaEast Medical Center, provides adult psychiatry and dedicated units for mental health, with Crossroads Mental Health recognized for its Clinical Program of the Year (2013). The system emphasizes comprehensive care across multiple facilities (e.g., Diagnostic Center, Primary Care, Rehabilitation Hospital) and serves Craven, Jones, Pamlico, and surrounding eastern North Carolina counties. For mental health services, contact Crossroads Mental Health at CarolinaEast Medical Center for inpatient psychiatry and related programs. Key contact: cehsinfo@carolinaeasthealth.com or +1 252-633-8111.
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