CCHC New Bern Family Practice
Family Medicine • New Bern, NC • Since 1998 • 1 (New Bern) locations
About
CCHC (Coastal Carolina Health Care, PA) is a private multi-specialty medical group based in New Bern, NC, with a strong focus on primary care. Founded in 1998, it operates 8 offices in New Bern and surrounding areas and employs about 28 staff with annual revenue around $3.53 million. Leadership includes Urgent Care Medical Director Dr. Samuel Dail and COO Julianne Willis. The organization emphasizes patient-centered care, care coordination using a shared electronic health record, and ongoing innovation. For New Bern-focused family practice services, CCHC provides primary care across its New Bern locations (e.g., 1020 Medical Park Ave HQ and nearby offices).
Clinic Type
Family Medicine
Address
1040 Medical Park Ave., New Bern, NC 28562
Phone
252-633-1678
cchc@cchealthcare.com
Opening Hours
8:00am – 5:00pm Monday – Friday
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Pricing
Current Offers
New Patient Information Line
FAQs
What is Family Medicine?
Family medicine is a medical specialty devoted to comprehensive health care for people of all ages.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3/5 stars (6 reviews (on Birdeye))
- BestProsInTown: Not explicitly aggregated in snippet but noted as 64 reviews total (64 reviews)
Patients praise
- Compassionate and professional care from certain physicians and nursing staff
- Appreciation for helpful, friendly, and fast front desk staff members
- Convenient and well-regarded patient portal and communication tools
- Perception of a caring and supportive atmosphere by some patients
Common complaints
- Complaints regarding billing systems and transitions to online systems
- Reports of rude, inconsiderate, or unprofessional staff interactions
- Issues with long wait times and scheduling conflicts
- Experiences feeling rushed during appointments or treated like a number rather than a patient
- Concerns about lack of communication regarding new patient status
"Would not suggest this family practice to anyone. This family practice is not about care but about money."
— WebMD User Review"Ms Lou... what's so sweet and amazing and so friendly and professional. I highly recommend this place family practice office And the ladies at the front desk amy Were very friendly and fast as well"
— Birdeye User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jared M. Laino, PA-C - CCHC Healthcare — Oct 17, 2025
- April D. Durning - Nurse Practitioner in New Bern, NC — May 14, 2026
- CarolinaEast opens new community clinic in New Bern to expand access to primary care — Aug 28, 2025
- New community clinic opens in Duffyfield, boosting local healthcare access — Sep 19, 2025
- Stacey Rice — Jun 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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