Med First New Bern
Family Medicine • New Bern, NC • 1 location in New Bern locations
About
Med First Primary & Urgent Care is a private medical practice offering primary and urgent care, plus occupational health, with a hybrid-care model and a coordinated team of clinicians. Headquartered in Raleigh, NC, they operate two U.S. locations: 1616 E Millbrook Rd, Raleigh, NC 27609 (HQ) and 325 Western Blvd, Jacksonville, NC 28546. They accept most major insurances and self-pay, and are part of Sverica Capital Partners. The user’s query mentions New Bern; the company’s listed locations are in Raleigh and Jacksonville, NC, not New Bern.
Clinic Type
Family Medicine
Address
Med First Urgent Care & Family Practice of New Bern
Phone
(252) 631-5188
Partnerships@thinkmedfirst.com
Opening Hours
Monday: 7:00am-7:00pm Tuesday: 7:00am-7:00pm Wednesday: 7:00am-7:00pm Thursday: 7:00am-7:00pm Friday: 7:00am-7:00pm Saturday: 7:00am-7:00pm Sunday: 10:00am-5:00pm
Telehealth
Available
Emergency Care
Available for urgent care needs; not a hospital ER
Services Offered
Technology & Equipment
Team
Insurance & Payment
Please contact clinic for specific insurance acceptance and in-network status.
Self-pay, Insurance, Copays at visit, Online billing may be available
Languages Spoken
Current Offers
New patient welcome
FAQs
What conditions do you treat?
Primary care and urgent care for a range of acute and chronic conditions; family medicine for all ages.
Telemedicine/Virtual Visits
If you can’t make it to the clinic due to travel, convenience, or other circumstances, a virtual visit may be the answer. You can have your appointment from the comfort of your home or from wherever you may be.
Urgent Care
Did you know eighty percent of all ER visits can be treated at Med First Primary & Urgent Care? Not all injuries or illnesses require a costly trip to an emergency room.
Vaccines
Our team provides vaccines for adults and travel vaccines; schedule by calling the location or requesting an appointment online.
Physicals
We offer daily physicals for sports, school, employment, insurance, the Department of Transportation, and more.
Family Medicine
Our providers offer family-centered primary care for patients three years and older, treating acute illnesses like the flu and chronic conditions like diabetes and hypertension.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.3/5 (316 (brand-wide))
- Apple Maps: 2.8/5
Patients praise
- praise for specific medical providers and PAs
- good experiences with urgent care walk-ins for some patients
- convenience of online scheduling and location
- friendly and professional treatment reported by some patients
Common complaints
- long wait times
- poor communication from staff
- administrative issues such as missing referrals or lab orders
- perceived rudeness of office staff
- difficulty scheduling or being refused service for scheduled appointments
"The doctor refused to see her and refused to give me his name. Do not go there! The appointment had been scheduled! If I could rate my experience a 0 I would."
— Yelp review"I love my PA, Jennifer Lipsky. She is very thorough and cares about the patient. The office is much more organized than when it first opened."
— Yelp review via MapQuest"Every time I have an appointment I get treated like family, everyone is awesome especially Sonya Williams. She always goes above and beyond, she listened to all my concerns and finds a solution when needed!"
— Med First official website testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- April D. Durning - Nurse Practitioner in New Bern, NC — May 14, 2026
- CarolinaEast opens new community clinic in New Bern to expand access to primary care — Aug 28, 2025
- Goshen Medical Center opens New Bern clinic with ribbon-cutting ceremony — Nov 11, 2025
- Elizabeth R. Buno, PA - Physician Assistant in Jacksonville, NC — May 14, 2026
- Megan Wilson, APRN, FNP-BC | Med First — Jan 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in New Bern
CCHC (Coastal Carolina Health Care, PA) is a private multi-specialty medical group based in New Bern, NC, with a strong focus on primary care. Founded in 1998, it operates 8 offices in New Bern and surrounding areas and employs about 28 staff with annual revenue around $3.53 million. Leadership includes Urgent Care Medical Director Dr. Samuel Dail and COO Julianne Willis. The organization emphasizes patient-centered care, care coordination using a shared electronic health record, and ongoing innovation. For New Bern-focused family practice services, CCHC provides primary care across its New Bern locations (e.g., 1020 Medical Park Ave HQ and nearby offices).
Comparing your options?
See other family medicine clinics in New Bern, or search the full directory by insurance, ratings, and more.