CCHC Healthcare - Serving Eastern North Carolina - CCHC ...
Urgent Care • New Bern, NC • Since 1998 • Multiple: New Bern, Morehead City, Havelock, Bayboro locations
About
Coastal Carolina Health Care, PA (CCHC) is a privately held multi-specialty medical group based in New Bern, NC, serving Eastern North Carolina since 1998. Key points: - Services: Multi-specialty group with a strong primary care base; emphasis on patient-centered care, care coordination via a common electronic health record, and adoption of new technologies. - footprint: 8 offices across New Bern, NC (HQ at 1020 Medical Park Ave) and surrounding area. - size: About 28 employees; annual revenue around $3.53 million. - leadership: Urgent Care Medical Director – Samuel Dail; COO – Julianne Willis. - focus areas: Primary care, infusion center, and related specialties within a unified practice network. If you’re looking for the New Bern/ Eastern NC care network or a specific CCHC location, this page confirms their New Bern presence and broad service scope.
Clinic Type
Urgent Care
Address
Off McCarthy Boulevard, New Bern, NC (CCHC Urgent Care in New Bern)
Phone
252-633-4111
cchc@cchealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Urgent care located in New Bern, NC
Services Offered
Insurance & Payment
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Not specified on page
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Corporate Office): 4.2 out of 5 stars (26 reviews)
- Birdeye (Creekside Primary Care): 4.4 out of 5 stars (43 reviews)
- Birdeye (CCHC general): 4.3 out of 5 stars (6 reviews)
- Birdeye (Podiatry): 4.7 out of 5 stars (75 reviews)
- Birdeye (Pamlico Medical Center): 3.6 out of 5 stars (18 reviews)
- WebMD (New Bern Family Practice): Not explicitly stated total average (3 reviews)
Patients praise
- highly regarded specific doctors and nurses cited for being caring and thorough
- some office staff praised as professional and friendly
- positive experiences with diagnostic and primary care services by some patients
Common complaints
- billing and insurance process issues
- reports of rude or unprofessional staff behavior
- long wait times to get appointments or see providers
- perceived lack of care, compassion, or listening by some providers
- difficulty in accessing new patient services
- concerns regarding office management changes
"Been going to New Bern Family practice since 1999... After building the monstrous complex they are in now, my Primary retired. Its been downhill since. Bring an advocate(witness). They ONLY care about $$, its worse since becoming part of CCHC."
— WebMD review"We LOVE Dr. Lather and his staff! Dr. Lather is hands down the best of the best, he truly cares about his patients and takes time to hear every concern."
— Birdeye review (Creekside Primary Care)"Avoid this unprofessional group, they could care less about you. All they care about is their off time and paycheck. There is no pride in work here, it's 100% absent."
— Birdeye review (Corporate Office)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jared M. Laino, PA-C - CCHC Healthcare — Oct 17, 2025
- Stacey Rice — Jun 25, 2026
- Derrick White — Jun 23, 2026
- Coastal Carolina Health Care Reports Data Breach Impacting 110,000 Individuals — May 19, 2026
- Nikki Williams Appointed as Vice President Human Resources at CCH Healthcare - Global HR News & Updates — Sep 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
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