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Clinic Type

Urgent Care

Address

—

Phone

+19107242334

Email

FederalPPDRQuestions@cms.hhs.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • urgent care
  • walk-in clinic
  • online check-in

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (based on 1,020 patient surveys) (1,020 surveys)
  • Birdeye (Goshen Medical Center New Bern): 3.8 out of 5 stars (64 reviews)
  • Birdeye (CarolinaEast Gastroenterology): 3.3 out of 5 stars (24 reviews)
  • Birdeye (Coastal Radiology Associates): 4.1 out of 5 stars (163 reviews)
  • Birdeye (The Taylor Retina Center of New Bern): 4.8 out of 5 stars (532 reviews)
  • Birdeye (New Bern Family Eye Care): 4.9 out of 5 stars (587 reviews)

Patients praise

  • Kind and efficient staff at certain facilities
  • Professional and knowledgeable medical care from specific doctors
  • Modern facilities and positive experiences with surgical or procedural care for some patients
  • Effective nurse communication and high recommendation rates at major hospitals like CarolinaEast

Common complaints

  • Difficulties with scheduling, long wait times, and office communication issues
  • Perceived lack of attentiveness, empathy, or effective communication by some providers
  • Dissatisfaction with administrative staff responsiveness or unprofessional behavior
  • Concerns regarding follow-up and consistency of care

"I was so pleased with every staff member at this office. My concerns were listened to and addressed."

— Birdeye (CarolinaEast Gastroenterology – New Bern)

"Honestly, I was quite disappointed with my experience... I did not get to express over half of my concerns to the doctor because after describing one symptom I was cut-off and told that I likely just had IBS."

— Birdeye (CarolinaEast Gastroenterology – New Bern)

"I went for a mammogram in 2021. Dr. Flye detected a lump but decided to take a 6 month “wait and see” approach. I had triple negative breast cancer."

— Birdeye (Coastal Radiology Associates)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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