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Clinic Type

Emergency Care (ER)

Address

1659 State Hwy. 46 West Suite 160, New Braunfels, TX 78132

Phone

Call(903) 297-1799 to verify insurance

Email

alleen.mitchener@christushealth.org

Opening Hours

Monday–Sunday: 8:00 a.m. – 7:30 p.m. (extended hours vary by day)

Telehealth

Available virtual urgent care (video visits) 7 a.m. – 11 p.m., 365 days a year

Emergency Care

We have emergency rooms in New Braunfels (Santa Rosa Hospital - New Braunfels Emergency Room at 600 North Union Avenue; Santa Rosa Emergency Center Creekside at 244 Creekside Crossing)

Services Offered

  • Urgent care
  • Minor injury care
  • Illness treatment
  • Pediatrics (six months and older)
  • X-rays, digital X-rays, and EKGs
  • Lab testing (rapid tests for RSV, flu, COVID-19, and strep)
  • School sports physicals
  • Video visits
  • Emergency care referral/opened ER info
  • Major insurances accepted (examples listed)

Technology & Equipment

  • Digital X-ray
  • EKG
  • Lab testing equipment
  • Video visit capabilities

Insurance & Payment

  • Blue Cross/Blue Shield
  • Humana
  • Medicare

Call(903) 297-1799 to verify that your insurance is in-network

Self-pay, Insurance, AblePay financing (0% interest)

Languages Spoken

FAQs

What are the operating hours?

Open daily 8 a.m. to 7:30 p.m.

What services are offered?

Minor injury care, seasonal allergies/asthma, pediatrics (six months and older), X-rays/digital X-rays/EKGs, lab testing (rapid tests for RSV, flu, COVID-19, strep), school sports physicals, video visits.

Which insurances are accepted?

Most major insurance plans including Medicare and CHRISTUS Health Plan; verify in-network with your plan.

What is the address?

1659 State Hwy 46 West Suite 160, New Braunfels, TX 78132

Is there a telehealth option?

Yes, video visits available 7 a.m.–11 p.m., 365 days a year.

How to contact for insurance verification?

Call 903-297-1799 to verify that your insurance is in-network.

What are the after-hours procedures?

If you are experiencing life-threatening symptoms, call 911; for non-emergent after-hours, contact the clinic or on-call physician.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv (CHRISTUS Trinity Clinic, New Braunfels): 2.3/5 overall (includes 2.7 wait-time, 3.0 quality of care, 2.3 bedside manner, 2.3 staff friendliness, 3.0 facility cleanliness) (3 patients shared ratings)
  • urgentcaremap.health (Aspg Dba Christus Promptu Urgent Care): 2.7 stars (7 reviews (Mon–Fri))
  • Apple Maps (CHRISTUS Urgent Care): No numeric rating shown in snippet (Not provided in snippet)

Patients praise

  • Some reviewers describe the staff as compassionate, friendly, and professional
  • Patients report being taken care of quickly
  • Reviews mention kindness/helpfulness and caring attention

Common complaints

  • Rude/unhelpful staff reported by some reviewers
  • Long waits reported in ratings breakdown
  • Problems with adequate staffing/equipment (e.g., x-ray availability) reported
  • Complaint that the facility would require return for x-rays and could charge for additional visits

"“The physician, nurse and front desk staff were all very compassionate, friendly and professional.”"

Solv review snippet for CHRISTUS Trinity Clinic (New Braunfels)

"“Only going here due to workers comp if I had a choice I would not go there have rude nurses and front counter very rude not helpful at all you don’t see a doctor only a pa just a bad place to go”"

Solv review snippet for CHRISTUS Trinity Clinic (New Braunfels)

"“My husband was in a motorcycle accident… they don’t have an x-ray tech… the lady lied and said ‘I tried to call you’, we never received a call! Unbelievable! … DO NOT WASTE YOUR TIME OR MONEY!”"

localitybiz.com review snippet for Aspg Dba Christus Promptu Urgent Care (New Braunfels)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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