New Braunfels VA Clinic | VA South Texas Health Care
Hospital • New Braunfels, TX
Clinic Type
Hospital
Address
790 Generations Drive, Suite 700, New Braunfels, TX 78130-0086
Phone
210-949-9702; 210-617-5113
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Opening Hours
Mon-Fri 8:00 a.m. to 4:30 p.m.; Sat-Sun Closed. Imaging services at New Braunfels Community Based Outpatient Clinic, Suite 600: Mon-Fri 7:30 a.m. to 4:00 p.m.
Telehealth
Virtual visits by appointment only
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
Visit our office, with or without an appointment
Virtual visits by appointment only
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 2.55/5 (112 reviews)
- Trustburn (South Texas Veterans Health System): 2.9/5 (10 reviews)
Patients praise
- some veterans report receiving great care
- friendly customer service in some instances
- useful hub for information and services
Common complaints
- frequent changes in medical providers
- ineffective care coordination
- difficulty reaching staff by phone/delayed responses
- long wait times on the phone
- concerns regarding staff turnover and workload
"I had an outstanding experience today. My wait time was as expected, but very relieved with the outstanding customer service and overall attitudes. Everyone was very welcoming and made this an enjoyable experience."
— Trustburn user review"a patient advocate said veterans’ three most common complaints were changes in medical providers, ineffective care coordination, and delayed phone call responses."
— VA Office of Inspector General reportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Transforming Veteran Care: Innovations at South Texas Health Care - sanantonio365.info — Oct 29, 2025
- Locally owned acupuncture clinic serves area veterans in New Braunfels | Community Impact — Dec 30, 2025
- Trump plans to fund new Veterans Affairs medical center in San Antonio — Apr 7, 2026
- New health resources for veterans coming to Texas — Apr 9, 2026
- New Braunfels' Resolute Baptist Hospital celebrates Veterans Day with launch of new initiative | News | herald-zeitung.com — Nov 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More hospital clinics in New Braunfels
CHRISTUS Santa Rosa – New Braunfels is a CHRISTUS Health-affiliated hospital location in New Braunfels, Texas. It forms part of the CHRISTUS Santa Rosa network headquartered in San Antonio and offers comprehensive medical services. The organization highlights include patient safety and rights, a range of departments (cancer care, heart & vascular, orthopedics, sports medicine, women’s health), and access to broader healthcare providers within the CHRISTUS system. The New Braunfels site is one of three U.S. locations, with the main office in San Antonio and additional operations in San Antonio and New Braunfels. Notable leadership update: Genifer Rucker appointed president of CHRISTUS Santa Rosa–New Braunfels (announced June 2022). Contact: main phone line 210-705-6300 (general CHRISTUS Santa Rosa line).
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