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It lists CBHA as a Hospitals and Health Care company employing 6 people, offering services in medical, psychology, and personal health. If you need CBHA’s New Britain options, consider contacting their Norwich main office at +1 860 437 6914 or checking their official site for New Britain or nearby listings.

Clinic Type

Behavioral Health

Address

85 Lexington St., New Britain, CT 06052-1416, United States

Phone

(860) 223-1111 / (860) 224-7200

Email

administrator@cbhapc.com

Opening Hours

Monday-Friday 9:00am-5:00pm; Saturday Closed; Sunday Closed

Telehealth

In-person and telehealth appointments are available

Services Offered

  • psychiatric care
  • therapy
  • addiction treatment
  • telehealth appointments
  • in-person appointments

Insurance & Payment

—

Most insurance plans are accepted, patient portal for secure messages

Languages Spoken

—

FAQs

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Take the next step toward feeling better. Request your appointment online or call our office to get started today.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Third-party review platforms and directories: Mixed (range from 1 to 5 stars) (Multiple independent reviews across different platforms)

Patients praise

  • Comprehensive range of services including TMS and Spravato
  • Professionalism of some reception staff
  • Availability of both psychiatric and therapeutic services in one practice

Common complaints

  • Difficulty reaching office staff via phone
  • Lack of callbacks from office staff
  • Reports of unprofessional or rude conduct by some providers
  • Frustration with billing practices
  • Long wait times for appointments or concerns about session duration

"I would give zero stars if I could. Don't ever go here. They never answer the phone, all you can do is leave a message, then they don't call you back."

— ABA Navigator

"The receptionist was very very nice and understanding. I feel bad for no showing the 2nd appointment. Just the 1st appointment left a bad taste in my mouth. The 'psychiatrist' was rude and shot out questions way too fast."

— LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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