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About

The Hospital of Central Connecticut's Occupational Health Network in New Britain and Southington provides occupational medicine services including injury prevention, management, and rehabilitation. The clinic offers pre-employment physicals, DOT/OSHA physicals, drug screenings, on-site X-ray and pharmacy, laboratory testing, and 24-hour emergency care coordination, with medical staff available Monday through Friday from 8:00 AM to 5:00 PM.

Clinic Type

Occupational Medicine

Address

The Hospital of Central Connecticut — Occupational Health Network, New Britain and Southington Campuses (details listed under Clinics & Locations)

Phone

860.827.6910

Email

HOCCoccupationalHealth@hhchealth.org

Opening Hours

Medical team available 8:00 AM to 5:00 PM, Monday through Friday

Emergency Care

Coordinated, 24-hour emergency care available at The Hospital of Central Connecticut Emergency Department for injuries after hours

Services Offered

  • Occupational Health
  • Injury prevention
  • Management and rehabilitation services
  • On-site X-Ray
  • On-site Pharmacy
  • Laboratory testing (bloodborne pathogens, CBC, metabolic panel, lipid, heavy metals)
  • Pre-employment physicals
  • Fire and Police department physicals
  • DOT/OSHA physicals (hazardous materials, asbestos)
  • Respirator clearance
  • Fitness for duty
  • Human performance evaluations/lifting assessments
  • Drug screenings
  • Alcohol breath tests
  • Audiometry
  • Pulmonary function tests
  • Immunizations
  • Onsite EKG
  • 24-hour emergency care coordination between campuses

Team

  • Rocco Urso — Director, Occupational Health & Outpatient Clinic

Insurance & Payment

—

Languages Spoken

  • Spanish
  • Polish
  • Hungarian

FAQs

What are the hours of operation?

Our medical team is available 8:00 AM to 5:00 PM, Monday through Friday.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS/HCAHPS data aggregators (e.g., Momentary, U.S. News): 2 out of 5 stars (overall patient satisfaction) (986 patient surveys)

Patients praise

  • High patient satisfaction reported in specific departments like orthopedics
  • Examples of exceptional care and compassion from individual staff members

Common complaints

  • Lower-than-average patient satisfaction ratings (often 2 out of 5 stars)
  • Dissatisfaction with communication from doctors and nurses
  • Concerns regarding staff responsiveness and help when needed
  • Issues with hospital environment, particularly regarding noise and cleanliness
  • Complaints related to billing inaccuracies and administrative follow-up

"Positive feedback highlighted the exceptional care and compassion provided by staff members like Evita... On the other hand, negative reviews criticized issues such as lack of attentiveness from doctors, billing inaccuracies leading to disputes with patients, cleanliness concerns..."

— Wanderlog

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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