AFC Urgent Care
Occupational Medicine • New Britain, CT
About
- AFC Urgent Care West Haven is a walk-in urgent care clinic in West Haven, CT, offering rapid access to urgent care, in-house lab testing, vaccinations, and a range of occupational health services. - Occupational health offerings include DOT physicals, occupational medicine, drug screening, and workplace injury care. - Additional services: COVID-19 testing, sports/school physicals, immigration physicals, x-ray, std testing, and vaccinations. - Contact: phone numbers 203-896-7000 and 203-859-9006. Address listed in West Haven; operations led by Director of Operations Barbara Ronalter.
Clinic Type
Occupational Medicine
Address
New Britain, CT
Phone
860-357-6899
complianceofficer@americanfamilycare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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discounted rates to uninsured patients, accepts most insurances
Languages Spoken
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FAQs
What occupational health services are available besides DOT testing, pre-employment physicals, and drug testing?
AFC Urgent Care New Britain provides a variety of occupational health services beyond DOT testing, pre-employment physicals, and drug testing. For specifics, contact the center at 860-357-6899.
How can I book an appointment for occupational health services?
Book appointment options are available via the website and SolvHealth booking link shown on the page.
Do you offer on-site lab testing for occupational health needs?
Yes, on-site lab testing is available.
What is the contact number for more information?
Call 860-357-6899 for more information.
Do you accept walk-ins for occupational health services?
AFC Urgent Care New Britain is a walk-in clinic for many services; however, for some occupational health services, scheduling may be preferred.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 4.3/5.0 (Wait time), 4.5/5.0 (Quality of Care), 4.6/5.0 (Bedside Manner/Staff Friendliness), 4.7/5.0 (Facility Cleanliness) (Multiple reviews gathered from various platforms like MapQuest and Yelp.)
Patients praise
- Professional, polite, and helpful staff members (specifically naming certain providers/nurses).
- Efficient, organized, and quick service for many patients.
- Clean and modern facility.
- Thorough medical examinations where patients felt heard and cared for.
Common complaints
- Inconsistent staff performance, with reports that service can be "run very poorly" when different staff are on duty.
- Concerns regarding patient wait times and facility accessibility, such as not being notified that the clinic stopped accepting walk-ins before closing time.
- Instances of perceived non-compliance with health safety protocols during busy periods.
"Very respectful and treat you with urgency and care you feel you deserve."
— LocalityBiz review"The PA there, named Brandon Batory, made me feel right at home. He was beyond courteous..."
— MapQuest review"I was very disappointed that the staff did not tell patients who were walking in that they were not accepting anymore patients 2 hours prior to closing!"
— MapQuest reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- THE BEST 10 Walk-in Clinics in NEW BRITAIN, CT - Yelp — Jul 9, 2026
- Occupational Medicine | hhcmg.hartfordhealthcare.org | Hartford HealthCare Medical Group
- Occupational Health | hartfordhealthcaremedicalgroup.org | Hartford HealthCare | CT
- Location Details | hartfordhealthcaremedicalgroup.org | Hartford HealthCare | CT
- Location Details | hartfordhealthcaremedicalgroup.org | Hartford HealthCare | CT
Information sourced from the clinic's website as of July 11, 2026.
More occupational medicine clinics in New Britain
Concentra in New Britain, CT offers occupational medicine, urgent care, physical therapy, and wellness services at 972 W Main Street. The center provides workers' compensation injury treatment, drug screening, physicals, and biometric testing, along with specialty services including hand surgery, orthopedics, physiatry, travel health, and immigration exams through its specialist network.
The Hospital of Central Connecticut's Occupational Health Network in New Britain and Southington provides occupational medicine services including injury prevention, management, and rehabilitation. The clinic offers pre-employment physicals, DOT/OSHA physicals, drug screenings, on-site X-ray and pharmacy, laboratory testing, and 24-hour emergency care coordination, with medical staff available Monday through Friday from 8:00 AM to 5:00 PM.
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