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About

Hospital for Special Care (HFSC) is a nonprofit, private long-term acute and chronic care hospital based in New Britain, CT, with inpatient and outpatient services. Highlights relevant to a “Physical Therapy Clinic” inquiry: - Services: HFSC provides comprehensive rehabilitation and advanced care across multiple specialties, including neuromuscular disorders, brain injury, spinal cord injury, pulmonary care, heart failure, and pediatrics (including autism spectrum disorders). This includes inpatient and outpatient rehabilitation programs, which encompass physical therapy. - Location: Headquarters and inpatient facilities are in New Britain, CT, with additional outpatient locations in Hartford, Middletown, Hebron, and other Southern New England sites (8 offices across CT are listed). - Type and scale: Nonprofit hospital focused on long-term acute and complex rehabilitation; approximately 461 employees; serves both adults and children. - Accessibility: Not-for-profit status, admissions and services oriented toward long-term rehabilitation needs; local contact available via main phone (860-223-2761) or the HFSC website. - Online presence: Primary homepage at hfsc.org; active in local news and community outreach; social presence via Facebook and LinkedIn. Bottom line: HFSC operates a broad rehabilitation program with inpatient and outpatient physical therapy components at multiple Connecticut locations, suitable for patients needing long-term or complex rehab, including pediatric and neurologic populations. For specific PT clinic details (scheduling, hours, therapy specialties, or referral processes), contact HFSC directly or visit hfsc.org.

Clinic Type

Physical Therapy

Address

Physical Therapy Clinic - New Britain, Hospital for Special Care

Phone

860-223-2761

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Physical Therapy
  • Therapy and Rehabilitation
  • Autism Center (not primary)
  • Speech and Swallow Therapy (linked)
  • Aquatic Therapy
  • Occupational Therapy
  • Neuromuscular Care
  • Brain Injury Care
  • Concussion Management Clinic
  • Lymphedema Care
  • Augmentative and Alternative Communication (AAC)

Technology & Equipment

  • ReWalk Exoskeleton
  • ICare
  • Body Weight Support Elliptical Trainer
  • RTI spinal cord bikes
  • LSVT BIG Program

Insurance & Payment

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Languages Spoken

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FAQs

What services does the Physical Therapy Program provide?

Physical therapists work to improve movement, strength and mobility to restore, maintain and promote physical function for impairments due to neurological causes (e.g., brain injury, stroke, neuromuscular diseases, spinal cord injury), pulmonary diseases, amputation, orthopedic issues, musculoskeletal injuries or debility.

Are telehealth options available?

Yes, depending on individual needs, on-site appointments in a safe environment, telehealth appointments, or a mixture of both.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.2/5 stars (519 reviews)
  • Aggregated review platform: 4.2/5 average rating (298 patients)

Patients praise

  • Highly praised physical and occupational therapy staff
  • Dedicated and caring medical team members (doctors, nurses, CNAs)
  • Effective rehabilitation programs that helped patients regain mobility and independence

Common complaints

  • Complaints regarding poor management and specific staff behavior
  • Reports of failure to return patient/family phone calls post-surgery
  • Past historical complaints regarding ADA compliance and disability discrimination

"Personally I love the hospital, doctors, nurses, cna, the entire staff is awesome... I personally was a patient for 3 months after brain surgery and my experience was amazing the love, care and dedication this hospital offers is amazing."

— Aggregated patient review

"I had concussion Rehab Physical therapy with Haley and Cathy. I found both professional, Helpful, And they provided education for me about my condition and how to remedy it. But don't get me wrong, Although they were pleasant, They worked me hard so that I could get well."

— Aggregated patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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