AFC Urgent Care
Urgent Care • New Britain, CT
About
Walk-In Clinic & Urgent Care in New Britain, CT provides urgent care for injuries and illnesses, family care, and occupational health services. Located at 135 East Main Street, the clinic offers on-site labs, X-rays, vaccinations, STD testing, annual physicals, sports camp physicals, and COVID-19 testing. Walk-ins are welcome during hours Monday–Friday 8 AM–8 PM and Saturday–Sunday 8 AM–5 PM.
Clinic Type
Urgent Care
Address
135 East Main Street, New Britain, CT 06051
Phone
(860) 357-6899
complianceofficer@americanfamilycare.com
Opening Hours
Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM
Do walk-ins welcome?
Walk-ins Welcome
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (for Concentra Urgent Care): 4 out of 5 stars (1,193 reviews)
Patients praise
- Professional and respectful staff interactions
- Efficient service and short wait times for some patients
- Thorough medical examinations and attentive care
- Ease of booking appointments online
Common complaints
- Long wait times (specifically noted for occupational health/drug testing services)
- Inconsistent quality of care depending on staff shifts
- Issues with billing or prescriptions
- Rude staff experiences in some instances
"Very respectful and treat you with urgency and care you feel you deserve."
— LocalityBiz review for AFC Urgent Care New Britain"Absolutely the worst urgent care out there. Unless you don't mind 3 to 5 hour waits, rude staff, and payment up front to wait that long."
— Birdeye review for Concentra Urgent CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in New Britain
Priority Urgent Care is a walk-in medical clinic based in Ellington, CT (with locations in Ellington and Unionville). They offer hospital-quality immediate care without an appointment, including STD testing, pediatric care, X-rays, DOT physicals, blood work, drug testing, and general exams. They accept most insurance and also provide a self-pay option. No referral needed to be seen. They emphasize patient-centered service and aim to handle multiple needs under one roof to speed recovery. Contact: (860) 436-3757 is not listed on the page, but the clinic’s main contact number is +1 860-540-0678. If you’re specifically seeking a walk-in near New Britain, CT, Priority Urgent Care has three CT locations in Connecticut, with the closest to New Britain likely in Ellington or Unionville, and you can call to confirm current hours and availability.
Concentra in New Britain, Connecticut, located at 972 W Main Street, is an urgent care center offering occupational health services, physical therapy, drug screening, biometric testing, and physician services. The center also provides specialty care through its Concentra Advanced Specialists network, including hand surgery, orthopedics, physiatry, travel health, and immigration exams. The center is currently closed but telemedicine is available in the area.
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