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About

Human Services Center is a comprehensive community behavioral healthcare provider in New Castle, PA, offering outpatient mental health services, psychiatry, counseling, family therapy, case management, and psychiatric nursing. The center operates 24/7 mental health crisis services and employs nearly 200 behavioral health professionals, including board-certified psychiatrists and social workers, to address a wide range of mental health and behavioral issues for children, teens, and adults.

Clinic Type

Behavioral Health

Address

Lawrence County, [not specified in text]

Phone

(724) 652-9000

Email

info@humanservicescenter.net

Opening Hours

Open 24/7 (Lawrence County Mental Health Assistance Open 24/7)

Emergency Care

24/7 emergency mental health assistance

Services Offered

  • outpatient mental health services
  • behavioral healthcare services
  • psychiatry
  • social work
  • counseling
  • family therapy
  • case management
  • psychiatric nursing
  • 24/7 mental health assistance

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

  • Awards page exists (multiple links)
  • Awards - Human Services Center (as highlighted on site)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Rehab.com: 2.69/5 (36 reviews)

Patients praise

  • Some patients report success in finding the right diagnosis and medication regimen
  • Appreciation for case management guidance and support for some individuals

Common complaints

  • Complaints regarding medication management and inappropriate prescription practices
  • Concerns about lack of patient listening and empathy from staff/psychiatrists
  • Negative reports about abrupt medication changes without proper tapering
  • General dissatisfaction with quality of care and perceived lack of concern for patient well-being

"I came here and got the right diagnostion and the right meds with in a 6 month period."

— LocalityBiz Review

"DO NOT GO HERE! The psychiatrist Peg refuses to listen to your concerns or feelings... How is this place getting away with experimenting with peoples' mental health like this?"

— LocalityBiz Review

"I feel so let down by this place. Do not go here. They really don't care about your well being."

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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