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Clinic Type

Pediatrics

Address

New Castle, IN (in front of Ace Hardware)

Phone

765-518-8100

Email

Opening Hours

Open seven days a week; extended hours on weekdays; weekend hours

Telehealth

Available

Services Offered

  • urgent care
  • pediatrics
  • telehealth
  • walk-in care
  • imaging (x-ray)
  • lab services
  • sports physicals
  • wellness checks
  • treatment of minor injuries and illnesses
  • virtual care

Technology & Equipment

  • x-ray
  • lab technology
  • telehealth

Insurance & Payment

  • most major insurances
  • Medicaid
  • Medicare

Does take Medicaid and Medicare; accepts most major insurances

self-pay, easy-to-use payment system, insurance

Languages Spoken

  • English

FAQs

Does Our Location Take Insurance?

Yes, we take most of the major insurance plans, as well as Medicaid and Medicare.

Can I Pay Without Insurance at the Clinic?

Paying without insurance is no problem. Our staff can work with you to devise a cost-effective plan.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BirdEye (Fast Pace Health Urgent Care): 4.5/5 stars (1,175 reviews)
  • Top-Rated.online (Immediate Care at New Castle Family & Internal Medicine): 2.6/5 stars (636 reviews)

Patients praise

  • convenience and accessibility of urgent care
  • friendly and professional frontline staff
  • easy appointment booking process

Common complaints

  • long wait times
  • feeling unheard by medical staff
  • frustration with lack of diagnosis or resolution
  • concerns over billing transparency

"This is the absolute worst clinic I've been to. They don't listen... don't... an antibiotic... was told to Claritin."

Review for Immediate Care at New Castle Family & Internal Medicine

"Making the appointment was easy. Front desk employee was swift, knowledgeable, and friendly. The tech that did my initial vitals etc was kind and did her job."

Review for Fast Pace Health Urgent Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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