Pediatrics at New Castle Family and Internal Medicine
Pediatrics • New Castle, IN
Clinic Type
Pediatrics
Address
152 Wittenbraker Avenue, New Castle, IN 47362
Phone
765-521-0890
info@hchcares.org
Opening Hours
Monday - Thursday: 8 am - 7 pm; Friday: 8 am - 5 pm; Closed Saturday and Sunday
Emergency Care
Emergency care available
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
Current Offers
New Patient Offer (if available) — null
FAQs
What should I bring to my visit?
Find out what to bring to your visit, how early to arrive, rescheduling notice requirements, and more.
Are visitors allowed during a visit?
We allow visitors at any time unless a patient needs particular care or if local conditions require limited visits.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- rater8 (Dr. Kenton S. Hilbish): 5.0/5.0 (64 ratings) (64)
- Facebook: 92% recommend (28 reviews)
- Healthgrades (Mary Butler, CPNP): 5.0/5.0 (1)
Patients praise
- Providers are described as caring, attentive, and good listeners
- Many patients appreciate the thoroughness and bedside manner of specific doctors and nurse practitioners
- Providers are often willing to explain conditions and take time to address parent concerns
Common complaints
- Difficulty scheduling same-day or timely appointments for sick patients
- Rude or unhelpful behavior reported from some front desk/reception staff
- Reports of long wait times for appointments
- Concerns about thoroughness of care or being rushed during visits in some instances
"Dr. Hilbish is a great doctor. He listens well and is understanding of your wishes. He makes you as a parent feel seen... Truly appreciate him and what he does."
— rater8 patient review for Dr. Kenton S. Hilbish"I called to make an appointment. After explaining everything going on the very rude receptionist had the nerve to say 'Sorry lady your not the only one with a sick kid. Call back next week'."
— Patient complaint regarding scheduling/receptionist interactionSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pediatrics at New Castle Family & Internal Medicine Northfield Park — Dec 19, 2025
- Catherine Marsteller, MD | Henry Community Health — Jul 16, 2025
- Indiana Department of Health - RHC Directory by City — Dec 13, 2025
- NORTHFIELD PARK MEDICAL BUILDING - New Castle, IN - Yelp — Oct 22, 2025
- Lauren J. Waugh - Physician Assistant in New Castle, IN — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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