Cancer (Oncology) - Yale New Haven Health
Oncology • New Haven, CT
Clinic Type
Oncology
Address
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Phone
+8606503848
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.2 out of 5 stars (164 reviews for Yale-New Haven Hospital (general))
- uscompanies.net: Varied (some 5/5, some negative) (7 reviews for Smilow Cancer Hospital specifically)
Patients praise
- Professionalism and attentiveness of clinical staff in some departments
- High regard for the medical expertise and quality of doctors/surgeons
- Effective and compassionate care reported by some patients during treatments
Common complaints
- Communication difficulties and lack of responsiveness from oncology nursing staff
- Inconsistencies in staffing levels, particularly on weekends
- Long wait times and administrative complexities in navigating the health system
- Negative perceptions regarding patient-centered care and feeling like a burden
"My doctor really knows her stuff and she provides me with excellent care. The nurses and nursing assistants are great as well."
— uscompanies.net user review"I’ve been a nurse for 12 years and have never witnessed the type of treatment this place gives cancer patients. I was neglected by staff, made to feel like a burden, lied to..."
— localitybiz.com user review"Oncology office nurses do not respond patient’s requests at all. Made phone calls many times but no response at all."
— localitybiz.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Medical Oncology and Hematology | Internal Medicine — Jul 16, 2025
- News | Yale Cancer Center — Jun 16, 2026
- Yale Cancer Center Researchers Highlight Breakthroughs Across Cancer Care at ASCO 2026 | Yale School of Medicine — May 15, 2026
- Pioneering Breast Cancer Research at Yale Cancer Center | Yale School of Medicine — Jan 9, 2026
- Smilow Cancer Hospital High-Risk Breast Cancer Care | Yale School of Medicine — Mar 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
More oncology clinics in New Haven
Smilow Cancer Hospital is a nonprofit cancer care provider affiliated with Yale New Haven Health. Based in New Haven, CT, it offers comprehensive, patient-centered cancer treatment plans delivered by a large team of specialists. Founded in 2009, the hospital focuses on advancing prevention, diagnosis, and treatment through personalized care and the latest scientific advances. Key details: headquarters in New Haven, CT; part of Yale New Haven Health; contact: (855) 476-4569; LinkedIn presence; about 150 employees with ongoing growth.
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