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About

CrescentCare in New Orleans offers comprehensive hepatitis C–related services as part of its broader HIV/AIDS and community health programs. If you’re seeking Hepatitis C care, CrescentCare’s services likely include access to primary care, case management, and support that can connect you with testing, counseling, treatment coordination, and follow-up within their community-based health system. Key takeaways: - Nonprofit Federally Qualified Health Center serving Greater New Orleans and Southeastern Louisiana. - Services include primary medical care, behavioral health, pediatrics, gender-affirming care, case management, health education, and social supports (food and housing assistance, advocacy, legal services). - Located in New Orleans with multiple offices. Next steps to confirm Hepatitis C specifics: - Contact CrescentCare directly or visit their New Orleans locations (HQ at 1631 Elysian Fields Ave or 3308 Tulane Ave) to inquire about Hepatitis C testing, treatment initiation, and care coordination. - Ask about linkage to care, affordable treatment options, and any available patient navigation or social services to support hepatitis C management.

Clinic Type

Infectious Disease (HIV/Hepatitis C Care)

Address

1631 Elysian Fields Ave, New Orleans, Louisiana 70117, US

Phone

504-821-2601

Email

info@crescentcare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Hepatitis C services

Technology & Equipment

  • NOSAP syringe access program
  • free rapid HCV testing
  • infectious disease specialty care

Team

  • Care Coordinator — Hepatitis C care coordination
  • Infectious Disease Specialists — Hepatitis C care

Insurance & Payment

Languages Spoken

  • English

FAQs

Is Hepatitis C treatment covered if you have Medicaid or Medicare?

If you have Medicaid or Medicare, your Hepatitis C treatment and medication will be fully covered.

Do you need to wait for HCV treatment based on sobriety or fibrosis stage?

Sobriety and other prior requirements are not needed; you can start treatment immediately.

What is the status of sobriety as a requirement for HCV treatment in Louisiana?

Sobriety is no longer a Medicaid or clinical requirement for HCV treatment in the state of Louisiana.

Have Medicaid restrictions for Hepatitis C treatment changed?

Yes. In July 2019, the Medicaid restrictions for Hepatitis C treatment changed completely. Stage of liver fibrosis, abstinence from drug use, and waitlist placement are no longer factors for care.

Will treatment be covered if I have Medicaid or Medicare?

If you have Medicaid or Medicare, your Hepatitis C treatment and medication will be fully covered.

What if I am uninsured or unsure of insurance status?

CrescentCare has eligibility specialists who can help reapply to Medicaid or enroll in an insurance plan that fits healthcare needs; CrescentCare is committed to helping all patients access insurance and medications regardless of income or insurance status.

How can I get more information or make an appointment?

Call 504-821-2601 for more information or to make an appointment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.1 out of 5 stars (Birdeye) (41 reviews)
  • Yahoo Local: 4.0 out of 5 stars (aggregated) (13 reviews)

Patients praise

  • compassionate, knowledgeable, and patient-centered providers
  • successful Hepatitis C treatment programs and access to care
  • helpful assistance with insurance and Medicaid enrollment
  • efficient on-site pharmacy services
  • valuable community resource providing low-income/sliding scale care

Common complaints

  • reports of rude or unprofessional front desk staff
  • long wait times and scheduling/double booking issues
  • difficulties accessing staff or appointments over the phone
  • inconsistent quality of care reported by some patients
  • multi-level barriers to Hepatitis C care including provider attitudes and prior experiences

"Crescent Care on Elysian Feilds has the most compassionate kind cheerful professional staff I have ever encountered in my whole life. Receptionists were all welcoming consistently each visit."

User review via LocalityBiz

"The most rude and unprofessional people. The front desk staff doesn’t pay any attention to anything. They always have the nastiest attitudes."

User review via A-Better-Place.com

"This is a game changer for Hepatitis C."

Dr. Jason Halperin, Infectious Disease Doctor at CrescentCare, quoted in WWNO

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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