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About

Summary: - The Institute for Family Health operates a New Paltz location at 279 Main Street, New Paltz, NY 12561, as part of its network of eight U.S. offices. - The organization appears to have a presence in New Paltz, with related community events (e.g., New Paltz Pride) noted on their site, suggesting local health information and resources are available through this location. - For exact services, hours, and appointment details at the New Paltz site, visit the Institute’s main site or contact the New Paltz location directly.

Clinic Type

Family Medicine

Address

279 Main Street, Suite 102, New Paltz, NY 12561

Phone

845-255-2930

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.4 out of 5 stars (47 reviews)
  • Yelp: 2.5 out of 5 stars (3 reviews)

Patients praise

  • Some patients report receiving professional and attentive care
  • Specific providers are sometimes noted as being wonderful

Common complaints

  • Poor communication and difficulty getting through via phone
  • Lack of follow-up on test results or prescriptions
  • Long wait times for appointments and while at the office
  • Unprofessional or rude staff interactions
  • Issues with billing and insurance coverage handling
  • High turnover or frequent switching of doctors/providers

"Whether it’s trying to get a prescription filled or wondering if you’re ever going to get a call about your test results, this is the land of the crickets. To top it off, the phone system is designed to discourage all but the most patient of patients."

LocalityBiz user review

"I've been going here for years and can't say enough for the professional care I've received. The staff are kind, attentive and the follow through is excellent."

Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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