Locations - Horizon Family Medical Group
Primary Care • New Paltz, NY • Since 1997 • Multiple locations across New York (e.g., Goshen, Highland Falls, New Windsor, Slate Hill, Warwick) locations
About
Summary: Horizon Family Medical Group operates 4 U.S. offices (HQ in Orange County, NY; additional locations in Jacksonville, FL? actually listed as Jacksonville, NY 32258 is incorrect—likely Jacksonville, Florida—and Goshen and Chester, NY) with a presence across New York state. The group is a Hospitals/Health Care provider founded in 1997 and headquartered in Orange County, NY, with a broader footprint in India. Specific New Paltz location is not listed among the four offices. If you’re seeking Horizon Family Medical Group’s New Paltz presence, it is not indicated in the current locations.
Clinic Type
Primary Care
Address
1460 Route 17M, STE A Chester, NY 10918
Phone
1-800-859-0085
patient.concerns@hfmg.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
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Photos


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What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 4 out of 5 stars (based on 4 reviews) (4 reviews)
- Birdeye: 4.1 out of 5 stars (21 reviews)
- Birdeye: 4.4 out of 5 stars (17 reviews)
Patients praise
- Knowledgeable and professional physicians
- Effective treatment plans
- Attentive and kind nursing staff
- Successful surgical or diagnostic outcomes
Common complaints
- Poor office communication and phone management
- Long wait times for appointments and in the office
- Difficulty scheduling appointments and obtaining follow-up care
- Unprofessional staff interactions
"Communication is a simple and fundamental part of life... this place falls woefully short of even being adequate in that department."
— LocalityBiz (New Paltz Family Health Center review)"My set up nurse Haley is the very best and sweetest nurse as well as the nurse in the procedure room. Overall staff is very attentive and professional."
— Birdeye (Horizon Family Medical Group Vails Gate review)"great health care provided but office phone management is poor"
— Yelp (Horizon Family Medical Group Monroe review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Locations - Horizon Family Medical Group — Jan 4, 2026
- New Windsor (STE 200 - Primary Care) — Dec 29, 2025
- HORIZON FAMILY MEDICAL GROUP - Updated July 2026 - Yelp — Jul 9, 2026
- Providers - Horizon Family Medical Group — Dec 19, 2025
- Behavioral Health - Horizon Family Medical Group — Dec 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in New Paltz
Summary: - The Institute for Family Health operates a New Paltz location at 279 Main Street, New Paltz, NY 12561, as part of its network of eight U.S. offices. - The organization appears to have a presence in New Paltz, with related community events (e.g., New Paltz Pride) noted on their site, suggesting local health information and resources are available through this location. - For exact services, hours, and appointment details at the New Paltz site, visit the Institute’s main site or contact the New Paltz location directly.
Sun River Health is a nonprofit health care system based in Peekskill, NY, with more than 40 locations serving the Hudson Valley, NYC, and Long Island. The organization originated in 1975 in Peekskill, founded by four African American women to improve affordable care. It operates as a federally qualified health center (FQHC) after merging Brightpoint Health (Dec 2018) with Hudson River Health Care, forming Sun River Health in Dec 2020. It has about 416 employees and provides primary care, specialty care, and integrated behavioral health and social services. For New Paltz specifics, Sun River Health does not list a New Paltz location among its three U.S. offices (Hudson, Peekskill, and Hudson area addresses are noted). If you’re seeking care in New Paltz, you may need to check closest Sun River Health locations in Hudson or Peekskill or contact their main line at 844-400-1975.
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