New Paltz Family Health Center
Primary Care • New Paltz, NY • Since 1983
About
Summary: - The Institute for Family Health operates a New Paltz location at 279 Main Street, New Paltz, NY 12561, as part of its network of eight U.S. offices. - The organization appears to have a presence in New Paltz, with related community events (e.g., New Paltz Pride) noted on their site, suggesting local health information and resources are available through this location. - For exact services, hours, and appointment details at the New Paltz site, visit the Institute’s main site or contact the New Paltz location directly.
Clinic Type
Primary Care
Address
279 Main Street, Suite 102, New Paltz, NY 12561
Phone
845-255-2930
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.4/5 (47 reviews)
- Yelp: 2.5/5 (3 reviews)
- Facebook: 42% recommend (9 reviews)
Patients praise
- Some patients appreciate specific providers for quality clinical care
- Convenient location for local residents
- Occasional reports of friendly staff and a nice facility
Common complaints
- Poor communication and lack of follow-up on test results or prescriptions
- Long wait times and inefficient time management in the office
- Unprofessional or rude staff interactions, specifically with the call center and front desk schedulers
- Billing and payment concerns, including confusion over co-pays and insurance procedures
- Difficulty in securing appointments or callbacks
"Whether it’s trying to get a prescription filled or wondering if you’re ever going to get a call about your test results, this is the land of the crickets. To top it off, the phone system is designed to discourage all but the most patient of patients."
— LocalityBiz review"I've been going here for years and can't say enough for the professional care I've received. The staff are kind, attentive and the follow through is excellent."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cadman Family Health Center — Jul 2, 2026
- New Paltz Family Health Center - Dentist Seeker — Jul 7, 2026
- New Paltz Family Health Center - The Institute for ... - FindHelp.org — Dec 19, 2025
- Directions to New Paltz Family Health Center - MapQuest — Dec 14, 2025
- MENTAL HEALTH CLINICIAN - New Paltz Family Health Center — Jun 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in New Paltz
Summary: Horizon Family Medical Group operates 4 U.S. offices (HQ in Orange County, NY; additional locations in Jacksonville, FL? actually listed as Jacksonville, NY 32258 is incorrect—likely Jacksonville, Florida—and Goshen and Chester, NY) with a presence across New York state. The group is a Hospitals/Health Care provider founded in 1997 and headquartered in Orange County, NY, with a broader footprint in India. Specific New Paltz location is not listed among the four offices. If you’re seeking Horizon Family Medical Group’s New Paltz presence, it is not indicated in the current locations.
Sun River Health is a nonprofit health care system based in Peekskill, NY, with more than 40 locations serving the Hudson Valley, NYC, and Long Island. The organization originated in 1975 in Peekskill, founded by four African American women to improve affordable care. It operates as a federally qualified health center (FQHC) after merging Brightpoint Health (Dec 2018) with Hudson River Health Care, forming Sun River Health in Dec 2020. It has about 416 employees and provides primary care, specialty care, and integrated behavioral health and social services. For New Paltz specifics, Sun River Health does not list a New Paltz location among its three U.S. offices (Hudson, Peekskill, and Hudson area addresses are noted). If you’re seeking care in New Paltz, you may need to check closest Sun River Health locations in Hudson or Peekskill or contact their main line at 844-400-1975.
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