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About

Mount Sinai Health System is a nonprofit, NY-based hospital network formed in 2013 from the merger of Continuum Health Partners and Mount Sinai Medical Center. It operates seven hospital campuses in the New York metro area (as of 2025), including Mount Sinai Morningside, Mount Sinai West, Mount Sinai Brooklyn, Mount Sinai Queens, Mount Sinai Hospital (Kravis Children’s Hospital), Mount Sinai South Nassau, and New York Eye and Ear Infirmary. The system encompasses the Icahn School of Medicine at Mount Sinai and Mount Sinai Phillips School of Nursing, with more than 9,000 primary/specialty care physicians and extensive ambulatory/outpatient facilities. It employs over 48,000 staff, reported ~3,221 beds, and processes around 476,027 ED visits and 13,940 births (2024-2025 data). The organization is headquartered in Manhattan (150 East 42nd Street) and serves the New York metropolitan area, including Westchester and Long Island. Note on your query: If you specifically need information about Mount Sinai’s Behavioral Health Center in New York, the provided overview confirms the Mount Sinai system offers behavioral/psychiatric services within its hospital network, but does not isolate a separate “Mount Sinai Behavioral Health Center” name.

Clinic Type

Behavioral Health

Address

45 Rivington Street, New York, NY 10002

Phone

+1-800-637-4624

Email

access@mountsinai.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.2/5 stars (27 reviews)

Patients praise

  • Modern, state-of-the-art facility design that reduces stigma
  • Integrated, client-centered care approach combining medical and behavioral health services under one roof
  • Emphasis on treating patients with dignity, compassion, and respect
  • Homier, comfortable environment with private spaces compared to traditional institutional settings

Common complaints

  • Perceived judgment by intake staff regarding personal appearance
  • Concerns about medication management and lack of collaborative treatment planning
  • Feeling unheard or dismissed when advocating for personal care preferences
  • Dissatisfaction with the speed and focus of clinical interactions

"She said the Behavioral Health Center is "just more human" than her previous experiences with trying to get help."

— CBS New York, October 2025

"I felt that certain therapeutic approaches used here... were emotionally unsafe and lacked empathy. In my experience, concerns about boundary issues were not taken seriously."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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