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About

NY Mental Health Center is a New York-based, privately held telehealth mental health care practice founded in 2024 and headquartered in Syosset. The center offers both therapy and psychiatric services delivered via telehealth, staffed by a diverse team of psychologists and psychiatrists. Key points: - Services: Teletherapy (therapy) and psychiatric services; accepts insurance to improve accessibility. - Team and quality: Rigorous provider screening with support from an operations team to ensure smooth scheduling and care coordination. - Size and growth: 27 employees with 11–50 staff range; about 21.7% YoY growth. - Leadership: Michael Genovese (Medical Director) and Corry Prohens (Founder/Practice Director), with additional leadership including a Director of Operations and Clinician Partnership Director. - Reach: Marketing and branding emphasize accessibility, affordability, and high-caliber care; aligns with New York State telehealth services.

Clinic Type

Behavioral Health

Address

60 Queens St, Suite 106, Syosset, New York 11791, US

Phone

844-263-0400

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Therapy Services
  • Psychiatric Services
  • Individual therapy
  • Couples therapy & family therapy
  • Group therapy
  • Assessment
  • Comprehensive psychiatric evaluations
  • Medication management
  • Collaborative care planning

Team

  • Dr. Kari Hancock, Board-certified psychiatrist with over two decades of experience — Board-certified psychiatrist

Insurance & Payment

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Languages Spoken

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Current Offers

Free 15-minute consultation — free

FAQs

Do you offer telehealth?

Yes, delivering telehealth services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp and Zocdoc: Publicly available specific star ratings or aggregate scores for this specific entity were not clearly displayed in available snippets.

Patients praise

  • Patient-centered approach to care
  • Seamless scheduling and administrative support
  • Comprehensive telehealth-based services
  • Collaborative care between psychologists and psychiatrists

Common complaints

  • Limited number of specific patient-generated reviews or public complaints identified online at this time.

"Regina is an Operations Associate at NY Mental Health Center, where she helps ensure that both patients and providers receive timely, responsive, and organized support throughout the care process."

— NY Mental Health Center Official Website

"Working with Dr. Hancock, patients should expect a thoughtful and individualized approach. She provides comprehensive psychiatric assessments and treatment plans..."

— NY Mental Health Center Official Website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Mount Sinai Health System is a nonprofit, NY-based hospital network formed in 2013 from the merger of Continuum Health Partners and Mount Sinai Medical Center. It operates seven hospital campuses in the New York metro area (as of 2025), including Mount Sinai Morningside, Mount Sinai West, Mount Sinai Brooklyn, Mount Sinai Queens, Mount Sinai Hospital (Kravis Children’s Hospital), Mount Sinai South Nassau, and New York Eye and Ear Infirmary. The system encompasses the Icahn School of Medicine at Mount Sinai and Mount Sinai Phillips School of Nursing, with more than 9,000 primary/specialty care physicians and extensive ambulatory/outpatient facilities. It employs over 48,000 staff, reported ~3,221 beds, and processes around 476,027 ED visits and 13,940 births (2024-2025 data). The organization is headquartered in Manhattan (150 East 42nd Street) and serves the New York metropolitan area, including Westchester and Long Island. Note on your query: If you specifically need information about Mount Sinai’s Behavioral Health Center in New York, the provided overview confirms the Mount Sinai system offers behavioral/psychiatric services within its hospital network, but does not isolate a separate “Mount Sinai Behavioral Health Center” name.

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