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Clinic Type

Correctional Health Services

Address

—

Phone

(212) 254-5700

Email

jwynn@corrassoc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

What Patients Say

Overall sentiment across review platforms: negative

  • Correctional Association of New York (CANY) monitoring reports: Only 32% of incarcerated people expressed satisfaction with medical care (based on 2019 data) (Not applicable (survey-based))

Patients praise

  • Occasional pockets of higher satisfaction at specific, monitored facilities
  • Availability of a formal grievance process for complaints

Common complaints

  • Significant delays in accessing medical and specialty care
  • Chronic understaffing of medical personnel
  • Distrust of medical staff by incarcerated individuals
  • Inadequate response to chronic medical conditions
  • Long wait times for responses to medical requests
  • Concerns about dismissive treatment and accusations of faking illnesses

"A number of people are complaining that they have been waiting very long to get specialty care."

— Jennifer Scaife, Executive Director, Correctional Association of New York (CANY)

"Nine in 10 incarcerated people said they didn’t trust prison medical staff to make decisions in their best interest or to make medically correct judgments."

— Correctional Association of New York (CANY) monitoring reports

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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New York, NY·Correctional Health Services

NYC Health + Hospitals/Correctional Health Services (CHS) is the NYC government division that provides in-jail health care for New York City’s jails. Services include medical, nursing, mental health care, social work, substance-use treatment, dental and vision care, discharge planning, and reentry support. CHS partners with the larger NYC Health + Hospitals system to help patients transition back to the community and supports NYC’s criminal-legal reform efforts. Key details: headquartered in New York, NY; part of NYC Health + Hospitals; 77 employees; focuses on direct in-jail care and reentry services; industry: hospitals and health care; official site: nychealthandhospitals.org/correctional-health-services.

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