Newport News Behavioral Health Center | Newport News, VA
Behavioral Health • Newport News, VA
About
Newport News Behavioral Health Center is a private, 108-bed residential mental health and substance abuse treatment facility for youths ages 11–18 in Newport News, Virginia. It serves both male and female residents using a cognitive behavioral therapy approach in a secure, therapeutic environment. The center operates 4 offices nationwide (primarily in Newport News, VA), with headquarters at 17579 Warwick Blvd, Newport News, VA 23603. Key details: private company in the Mental Health Care industry, SIC/NAICS 80, 806 and 62/622 codes, phone lines include 800-697-0999 and local numbers, and LinkedIn presence with ~421 followers.
Clinic Type
Behavioral Health
Address
Newport News, Virginia
Phone
757-888-0400
KTSVAReferral@uhsinc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Mental health crisis intervention; 24/7 assessments and referrals
Services Offered
—
Insurance & Payment
TRICARE-certified treatment facility; accreditation noted by The Joint Commission.
Languages Spoken
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FAQs
Call 757-888-0400 for referrals and crisis assessments 24/7.
Assessments and referrals are available 24/7; contact number provided for referrals.
Do they offer acute inpatient care for children and adolescents?
Yes, inpatient acute care for children as young as 8 and residential care for children as young as 11.
Are assessments offered 24/7?
Yes, Newport News Behavioral Health Center schedules no-cost assessments 24 hours a day, 7 days a week.
Is the facility TRICARE-certified?
Yes, Newport News Behavioral Health Center is a TRICARE®-certified treatment facility.
What ages are served for acute inpatient and residential treatment?
Acute inpatient care for ages 8-17; residential care for children ages 11-21 (primary psychiatric diagnosis).
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Glassdoor: 2.2 out of 5 stars (employee reviews) (27 reviews (employee))
Patients praise
- some patients reported liking their individual therapist, doctor, or group sessions
Common complaints
- reports of disrespectful, rude, or threatening staff behavior towards patients
- allegations of medical neglect or failure to address serious patient symptoms
- concerns regarding facility hygiene and living conditions, including pest issues and food quality
- reports of chaotic or improper discharge processes
- employee feedback indicating high turnover, poor management, and a stressful work environment
"The food looked like it was from prison and tasted horrible, most of the staff was very disrespectful and ignorant, they ignored the fact that I have trouble breathing..."
— FindRehabCenters.org patient review"This place is awful my daughter has been there for three weeks and is covered in spider bites as well as she has lost 10 pounds due to not being fed enough..."
— FindRehabCenters.org patient review"In October of 2018, investigators determined that staff members at Newport News Behavioral Health Center violated 13 state regulations in Raven Keffer’s case."
— The Overeducated Housewife (referencing news articles)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Newport News Behavioral Health Sexual Abuse Lawsuits — Jul 22, 2025
- Hampton / Newport News, VA — Family Insight — Sep 26, 2025
- New inpatient behavioral health unit expands mental health care in Chesapeake — Jan 8, 2026
- Virginia Beach, VA Office | Maxim Behavioral — Aug 5, 2025
- Chesapeake Regional Healthcare cuts the ribbon on new behavioral health center — Jan 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Newport News
Hampton-Newport News Community Services Board (HNNCSB) is a nonprofit that provides a broad range of behavioral health and related services for residents of Hampton and Newport News, Virginia. Founded in 1971, it offers mental health care, substance use disorder treatment and recovery services, case management, peer support, drug courts, and alternative incarceration options, along with disability services and medication management. Services span outpatient care, residential programs (including pregnant residential substance use help), and programs for both adults and children. The organization operates from its headquarters at 300 Medical Drive, Hampton, VA, and reported annual revenue of about $15.7 million with 182 employees. Mission and vision emphasize prevention, recovery, self-determination, and leadership in behavioral health and intellectual/developmental disability services.
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