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Summary: Northern Counties Health Care (NCHC) is a nonprofit health system based in Saint Johnsbury, Vermont, founded in 1976. It operates a network of 13 offices across the Northeast Kingdom, including primary care, dental care (community and private), home care & hospice, behavioral health, maternal and child health, and private duty nursing. The six community health centers are NCQA-recognized patient-centered medical homes, with additional walk-in and Medicare-certified services. NCHC aims to provide comprehensive, affordable care for patients of all ages throughout northeastern Vermont. Key contact options include multiple phone lines and the main address at 165 Sherman Drive, Saint Johnsbury, VT 05819. If you’re specifically looking for Northern Express Care in Newport, VT (a location under NCHC), this page confirms NCHC operates multiple sites in the region, but you may want to contact NCHC directly at 802-748-4540 or 802-748-9405 to verify Newport-specific services, hours, and location details.

Clinic Type

Emergency Medicine

Address

137 Main Street, Newport, VT 05855

Phone

(802) 995-2412

Email

info@nchcvt.org

Opening Hours

Hours: Monday through Friday: 9:00a.m. – 7:30p.m., Saturday: 9:00a.m. – 3:00p.m.

Telehealth

https://www.nchcvt.org/telehealth/

Emergency Care

911 in case of emergency

Services Offered

  • Emergency Medicine

Team

  • Interim Practice Manager, Jesse Dimick — Interim Practice Manager

Insurance & Payment

—

Languages Spoken

—

FAQs

Northern Express Care – Newport is open to everyone to treat routine medical needs. No appointment necessary!

This indicates walk-in access and availability for routine medical needs without an appointment.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Northern Express Care - Newport): 3.7/5 (26)

Patients praise

  • Friendly and attentive staff
  • Compassionate and high-quality care mentioned in reports
  • Convenient walk-in access for minor illnesses and injuries
  • Inclusive service regardless of ability to pay

Common complaints

  • Wait times for some patients
  • Reports of unprofessionalism at the front desk in some locations
  • Concerns regarding staff knowledge or procedure accuracy in isolated reports

"They are the best! I could not have done it without them… I'm glad to have them on my side. They are a great team."

— Northern Express Care patient testimonial via NCHC

"I’ve always had excellent care here. The best! The only thing that would be helpful is more comfortable chairs in the waiting room for long waits."

— Northern Express Care patient review (Birdeye)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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