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About

Newport Hospital and Health Services (NHHS) is a government-backed hospital and health services provider serving Eastern Washington and North Idaho, based in Newport, WA. Founded in 1921, NHHS offers a broad range of clinical services including primary care, obstetrics (with epidural and cesarean delivery in a private setting), emergency care, hospitalist services, and surgical services. Outpatient offerings include diagnostic imaging, laboratory/pathology, and licensed therapy (physical, occupational, speech). NHHS emphasizes comprehensive patient care with a mission to serve the community with integrity and quality. The organization employs a multi-disciplinary team (primary care physicians, ER physicians, surgeons, pharmacists, CRNAs, and affiliates) and operates a general medical acute care unit, short-stay and same-day surgeries, and related health services through four offices across the U.S., with the headquarters at 714 W Pine Street, Newport, WA 99156.

Clinic Type

Psychiatry and Behavioral Health

Address

Newport Health Center, 714 W. Pine St., Building C, Newport, WA 99156

Phone

(509) 447-3139

Email

info@npochamber.org

Opening Hours

Monday-Friday 8:00 a.m. – 5:00 p.m. (Newport Health Center)

Emergency Care

911 for life-threatening situations; crisis supports listed on site

Services Offered

  • Behavioral Health & Counseling Services
  • Counseling Services
  • Behavioral Health
  • Licensed clinical social work team provides counseling services
  • Know when to seek mental health assistance
  • Crisis supports
  • Self-harm/self-harm crisis resources
  • Location & Contact
  • Newport Health Center
  • Our Providers
  • Patients & Services

Team

  • Madison Stewart — LICSW, SUDP
  • Jennifer Stout-Willett — LICSW, SUDP
  • Pam Skon — LICSW

Insurance & Payment

—

Languages Spoken

  • English

FAQs

How to connect with counseling services?

Connect through your primary care provider; call (509) 447-3139.

Crisis and emergency contact?

Call 911 for life-threatening situations; National Suicide Help Line 988; crisis lines provided.

What services are offered by the Behavioral Health & Counseling Services?

Newport Health Center’s licensed clinical social work team provides counseling services; connect with your primary care provider to access care.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye (Newport Hospital Behavioral Health): 2.6/5 (9 reviews)
  • Birdeye (Newport Psychiatry): 1.0/5 (2 reviews)

Patients praise

  • Partnership efforts to bridge gaps in mental health care services
  • Reported willingness of general hospital patients to recommend the facility

Common complaints

  • Reports of perceived lack of compassion and empathy from staff
  • Concerns regarding patient discharge practices and safety assessments
  • Allegations of prejudice or bias against vulnerable populations, including the homeless
  • Wait times and accessibility issues for psychiatric or counseling services

"The worst facility in Rhode Island! They lack compassion and empathy. Refusing to help patients is absolutely unacceptable and disgusting."

— Birdeye review (Newport Psychiatry)

"My son told them that if he were to be discharged, he will harm himself... Yet they still discharged him."

— Birdeye review (Newport Hospital Behavioral Health)

"The staff’s lack of empathy and open animosity is obvious the moment they enter your room. They automatically assume we are lying or exaggerating about the reason for the visit."

— Newport This Week (Community Submission)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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