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Clinic Type

Surgery

Address

189 Prouty Drive, Newport, VT 05855, US

Phone

+8023347331

Email

patientrelations@nchsi.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Newport Family Practice): 4.7/5 (340)
  • Birdeye (Newport Medical Clinic): 2.2/5 (196)
  • Healthwatch (Newport Medical Group): 2.0/5 (34)
  • Glassdoor (Newport Healthcare): 2.6/5 (401)

Patients praise

  • Emphasis on relationship-based care models
  • Some patients report positive, life-changing treatment experiences
  • Strong patient satisfaction at specific family practice clinics

Common complaints

  • Substantiated complaints of patient abuse, lack of staff training, and providing prohibited substances to minors (Newport Academy/Healthcare)
  • Toxic workplace culture, high turnover, and chronic understaffing for employees (Newport Healthcare)
  • Difficulties in booking appointments and poor communication at various medical facilities sharing the "Newport" name

"Caring is not what we think, it is what we do."

North Country Hospital, Newport, VT

"...Newport Academy locations in Pleasanton were the subject of several substantiated complaints... ranged from sexual abuse of patients to lack of training... and providing prohibited material... to minors."

Pleasanton Weekly

"This job is completely toxic and exhausting — constant overwork, zero support, no appreciation, poor management, and unbearable stress."

Indeed.com (Newport Healthcare Employee)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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