General Surgery - Newport | KY - St. Elizabeth Healthcare
Surgery • Newport, KY
About
Summary: St. Elizabeth Healthcare is a nonprofit, Catholic-inspired health system serving Northern Kentucky, Greater Cincinnati, and Southeast Indiana. Headquartered in Edgewood, KY, it operates 6 facilities across KY and IN plus 169 St. Elizabeth Physicians offices. It offers comprehensive services including general surgery, cardiovascular, orthopedic, oncology, women's health, primary care, emergency, spine, weight management, diabetes care, and more. The system employs about 2,559 staff (with growth year over year) and has an annual revenue around $1.2B. Key locations include St. Elizabeth Edgewood (HQ), Florence, Grant, Dearborn County (Lawrenceburg), Ft. Thomas, and Newport, with additional physician offices throughout the region. For Newport-specific general surgery, St. Elizabeth Healthcare provides surgical services within its network and facilities in the greater Newport/Greater Cincinnati area.
Clinic Type
Surgery
Address
1400 Grand Avenue, Newport, KY 41071-2570
Phone
(859) 578-5880
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Opening Hours
Monday: 8:30 a.m. – 5:00 p.m.; Tuesday: 8:30 a.m. – 5:00 p.m.; Wednesday: 8:30 a.m. – 5:00 p.m.; Thursday: 8:30 a.m. – 5:00 p.m.; Friday: 8:30 a.m. – 5:00 p.m.; Saturday: Closed; Sunday: Closed
Services Offered
Team
Insurance & Payment
For the complete list of insurance plans accepted by St. Elizabeth Healthcare & St. Elizabeth Physicians click here. Coverage varies by provider.
Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- St. Elizabeth Healthcare internal site: 4.8 out of 5 (165)
- Birdeye: 5.0 out of 5 (3)
- US News & World Report: 5 out of 5 (14)
- Birdeye: 4.1 out of 5 (17)
Patients praise
- physicians described as kind, compassionate, and attentive listeners
- friendly staff experience
- efficient check-in and unhurried appointments reported by some patients
Common complaints
- complaints regarding physician bedside manner and lack of care
- issues with pharmacy and prescription coordination/transfers
"Dr. Ertel is an excellent physician. She is very kind and compassion & listens."
— St. Elizabeth Healthcare/Physicians website"Patients are not rush through anything at all... Dr. Jernigan is one of the best doctors I have ever had the pleasure of seeing."
— St. Elizabeth Healthcare website"This dr should not be a dr, I have had 3 surgeries buy this dr and they were aweful, he does not care about his patients or how much pain they are in... Please don’t go here unless u want to be in pain like me."
— BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Healing Hernias With Precision | St. Elizabeth Healthcare — Nov 24, 2025
- Robotic Surgery with Dr. Michael McAndrew | St. Elizabeth Healthcare — Nov 13, 2025
- Advancements in Robotic Liver Surgery | St. Elizabeth Healthcare — Aug 29, 2025
- Part 6: The Expanding Horizon of Totally Endoscopic Procedures | St. Elizabeth Healthcare — Jan 27, 2026
- Sarah Parlow | St. Elizabeth Healthcare — May 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
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