Niagara Falls - Community Health Center of Buffalo, Inc
Primary Care • Niagara Falls, NY • Since 1999
About
Summary: - The Community Health Center of Buffalo, Inc. (CHCB) is a nonprofit healthcare provider founded in 1999 and based in Buffalo, NY, with locations across Western New York, including Niagara Falls. - In Niagara Falls, CHCB offers services typical of its network: adult and family medicine, pediatric care, women’s health, behavioral health, nutrition, dental services, physical therapy, and clinical pharmacy. They emphasize low or no-fee options for uninsured or underinsured patients and accept most insurances. - Key Niagara Falls location: 2715 Highland Ave, Niagara Falls, NY 14305. - CHCB operates seven offices in the United States (including the Niagara Falls area) and focuses on accessible, preventive, and primary care within a community health framework. If you need directions, appointment options, or specific services available at the Niagara Falls site, I can extract those details or guide you to the exact page.
Clinic Type
Primary Care
Address
2715 Highland Ave., Niagara Falls, NY 14305
Phone
+1 716-986-9199
nforgione@chcb.net
Opening Hours
Monday–Friday 8AM–5PM; Saturday Closed; Sunday Closed
Emergency Care
Call 911 for emergencies; crisis/SUD services via 988
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday–Friday 8AM–5PM; Saturday and Sunday are Closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 3.7-3.9 out of 5 (for specific providers) (Not explicitly stated as a combined total for the Niagara Falls location)
Patients praise
- Appreciation for specific providers (e.g., Dr. Ahmad)
- Reports of high patient satisfaction within the Age-Friendly Geriatric Services program
- Commitment to a patient-centered care model that prioritizes individual needs and dignity
Common complaints
- Difficulty reaching the office by phone (long wait times, frequent disconnections, calls going to voicemail)
- Perceived staff unprofessionalism and rudeness at the reception desk
- Long wait times for appointments and during visits
- Concerns regarding rushed medical care and lack of thoroughness during appointments
- Challenges with medication refills
"They NEVER answer the phone-They just send you straight to voicemail. If you are able to get someone they put you on 'hold' for 30-45 minutes and then mysteriously the calls always end."
— LocalityBiz Review"Since May 2022, more than 170 older adult patients have been cared for by the Age-Friendly Geriatric Services program, and surveys show high satisfaction from patients."
— Health Foundation for Western & Central New YorkSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- BankOnBuffalo and Community Health Center of Buffalo Partnering to Advance “Financial Wellness” in Niagara Falls - Community Health Center of Buffalo, Inc — Oct 30, 2025
- Free Women’s Wellness Day in Niagara Falls on March 27 | Community | niagara-gazette.com — Mar 12, 2026
- 'A blessing': Mobile banking unit brings financial wellness to Niagara Falls — Oct 30, 2025
- Community Health Center of Buffalo, Inc. Celebrates New Lockport Location with Expanded Services and Modern, Patient-Friendly Space - Community Health Center of Buffalo, Inc — Aug 10, 2025
- Niagara Gazette and Lockport Union Sun and Journal: Local doctors say school vaccinations required into teen years - Community Health Center of Buffalo, Inc — Sep 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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Niagara Falls Memorial Medical Center is a nonprofit hospital in Niagara Falls, New York, founded in 1895. It provides a full range of medical, surgical, rehabilitation, diagnostics, and laboratory services across its Niagara Falls campus and multiple outpatient facilities in Western New York. The center operates 171 patient beds plus a 120-bed extended care facility, employs about 271 staff, and has annual revenue around $70 million. It serves patients from the Buffalo–Niagara region, parts of Western New York and Ontario, and beyond. Key contact details: healthbeat@nfmmc.org, main phone numbers = (716) 278-4000 / 716-298-0904. Official site: nfmmc.org.
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