Niagara Falls Memorial Medical Center | Niagara Falls, NY
Primary Care • Niagara Falls, NY • Since 1895
About
Niagara Falls Memorial Medical Center is a nonprofit hospital in Niagara Falls, New York, founded in 1895. It provides a full range of medical, surgical, rehabilitation, diagnostics, and laboratory services across its Niagara Falls campus and multiple outpatient facilities in Western New York. The center operates 171 patient beds plus a 120-bed extended care facility, employs about 271 staff, and has annual revenue around $70 million. It serves patients from the Buffalo–Niagara region, parts of Western New York and Ontario, and beyond. Key contact details: healthbeat@nfmmc.org, main phone numbers = (716) 278-4000 / 716-298-0904. Official site: nfmmc.org.
Clinic Type
Primary Care
Address
4302 Falls Ave, Niagara Falls, NY 14304
Phone
716-278-4000
renee.deluke@nfmmc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
Telehealth (Virtual Visits) available
Emergency Care
Available
Services Offered
Insurance & Payment
—
Cash, Credit Card, Health Savings Account (HSA), Flexible Spending Account (FSA), Medical Insurance
Languages Spoken
—
Current Offers
New Patient Offer
FAQs
What services are offered at the Primary Care clinic?
Primary care providers are available for chronic condition management, ongoing symptoms or illnesses that aren’t urgent, routine checkups and screenings, vaccinations and preventive care, and referrals to specialists.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 2.6/5 (102)
- US News & World Report: 2/5 (Patient Experience Score)
- Healthgrades: 55% (Patient Experience Rating)
- Facebook: 64% recommend (278)
Patients praise
- Occasional positive experiences with nursing staff compassion and attentiveness
- Specific praise for certain departments like Radiology/X-ray
Common complaints
- Long wait times and accessibility issues in the Emergency Room
- Concerns regarding staff responsiveness and communication
- Dissatisfaction with parking availability and management
- Reports of unprofessional or dismissive attitudes from administrative or front-desk staff
"This hospital has kids working at the front desk and have no clue on what their doing! I wish this place would be more professional, this is a hospital, not a high school fundraiser event."
— MedicalRecords.com review"Her blood pressure was taken and she was put in a broken wheelchair, put in the waiting room and told that someone would see her the NEXT DAY due to no rooms available."
— WebMD review"When I finally got my referral for an x-ray, the x-ray department was phenomenal... I was treated..."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Niagara Falls Memorial Medical Center Announces Launch of $53 Million Construction & Renovation Program - Niagara Falls Memorial Medical Center — Jan 13, 2026
- Niagara Falls Memorial to start $53 million overhaul — Jan 13, 2026
- Niagara Falls hospital embarks on 'transformative project' — Feb 20, 2026
- NFMMC awarded $28.4M from state for improvements | Local News | niagara-gazette.com — Aug 11, 2025
- Niagara Falls Memorial Medical Center Awarded $28.4 Million State Grant to Modernize Facilities and Strengthen Emergency Services - Niagara Falls Memorial Medical Center — Aug 14, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Niagara Falls
Summary: - The Community Health Center of Buffalo, Inc. (CHCB) is a nonprofit healthcare provider founded in 1999 and based in Buffalo, NY, with locations across Western New York, including Niagara Falls. - In Niagara Falls, CHCB offers services typical of its network: adult and family medicine, pediatric care, women’s health, behavioral health, nutrition, dental services, physical therapy, and clinical pharmacy. They emphasize low or no-fee options for uninsured or underinsured patients and accept most insurances. - Key Niagara Falls location: 2715 Highland Ave, Niagara Falls, NY 14305. - CHCB operates seven offices in the United States (including the Niagara Falls area) and focuses on accessible, preventive, and primary care within a community health framework. If you need directions, appointment options, or specific services available at the Niagara Falls site, I can extract those details or guide you to the exact page.
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