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Clinic Type

Reproductive Health Services

Address

The Sexual Health Center is located on the first floor of the Trott Access Center, 1001 11th Street, Niagara Falls, NY 14301

Phone

(716) 278-1900

Email

Opening Hours

Tuesdays and Thursdays from 9:00 A.M. to 3:00 P.M. (no appointment necessary)

Services Offered

Technology & Equipment

  • Sexually transmitted infection testing and treatment services
  • HIV testing and counseling
  • Hepatitis C testing for age 18+ at risk
  • PrEP information and starter packs (pending HIV test)

Insurance & Payment

  • Medicaid
  • Fidelis
  • Independent Health
  • BC/BS
  • Univera
  • United Healthcare
  • NOVA

Patients should bring insurance cards and be prepared to pay any co-pays due at the time of the visit. If you do not have insurance, your visit will cost no more than $55. We will work with you if you are not able to pay this amount. No one is ever denied services based on their ability to pay.

Insurance, No Insurance – up to $55 maximum per visit (with accommodations)

Languages Spoken

  • English

Pricing

  • No appointment required. Walk-in only.
  • Maximum visit cost with no insurance: $55.

FAQs

Who can access services?

Confidential testing, treatment and counseling is available for anyone 13 years of age and older.

Is an appointment required?

No appointment is necessary; walk-in only.

What services are provided?

Confidential testing and treatment for STIs, HIV testing for at-risk individuals, Hepatitis C testing for those 18+ at risk, counseling, and PrEP information/treatment.

Confidential testing, treatment and counseling is available for anyone 13 years of age and older. No appointment is necessary. Please bring a photo ID and insurance card with you to the clinic.

Confidential testing, treatment and counseling is available for anyone 13 years of age and older. No appointment is necessary. Bring a photo ID and insurance card.

Confidential HIV testing is done on all patients screened to be at risk and confidential Hepatitis C testing is done on all patients 18 years of age and older screened to be at risk.

HIV testing is confidential for those at risk; Hepatitis C testing is confidential for those 18+ at risk.

PrEP (pre-exposure prophylaxis) is medicine that reduces your chances of getting HIV from sex or injection drug use.

PrEP is available; starter packs may be provided in clinic pending HIV test, patient request, and provider evaluation.

For more information about sexually transmitted infections, HIV or the services provided by the Niagara County Department of Health Sexual Health Center, call (716) 278-1900.

Call (716) 278-1900 for more information.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Niagara Region Sexual Health Centre, ON): 4.6/5 stars (9 reviews (Google))
  • Birdeye (Revitalize Your Health-Urinary & Sexual Health Center): 4.6/5 stars (55 reviews)

Patients praise

  • Professional and friendly staff
  • Clean and spacious environment
  • Discrete and non-judgmental services
  • Easy appointment booking (for the public health center)

Common complaints

  • Difficulty reaching staff by phone
  • Poor communication among medical staff
  • Inconsistent care experiences (Note: this refers specifically to the 'Niagara Falls Community Health Centre', which is distinct from the Sexual Health Center)

"The friendliest and most professional staff of any clinic/medical office I have ever been to... They always work in a discrete and non-judgemental way. I’ve been coming here consistently for years without a bad experience."

BusinessYab (Review for Niagara Region Sexual Health Centre)

"I was nicely surprise by prompt and professional call from the nurse at this place... Nurses were very friendly, welcoming and explained me everything very throughly. I highly recommend this place."

Birdeye (Review for Niagara Region Sexual Health Centre)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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