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About

Summary: WellNow Urgent Care is a chain of walk-in urgent care clinics, formerly Five Star Urgent Care, with presence across Illinois, Indiana, Michigan, New York, and Pennsylvania. It offers walk-in treatment for illnesses and injuries, rapid testing, and other health services. The organization is headquartered in Chicago, IL, and operates multiple offices in the United States (3 listed in Chicago). If you’re specifically looking for a WellNow location on Niagara Falls Blvd, NY, this page confirms the brand but does not provide a Niagara Falls address. Consider searching WellNow’s site for “Niagara Falls” locations or contacting customer support for the nearest Niagara Falls Urgent Care location.

Clinic Type

Urgent Care

Address

7432 Niagara Falls Blvd, Niagara Falls, NY 14304

Phone

(716) 270-1689

Email

wn5123@wellnow.com

Opening Hours

24/7 providers available; check-in online available

Telehealth

Available (WellNow Virtual Care)

Emergency Care

911 in true emergencies

Services Offered

  • Urgent care
  • Walk-in clinic
  • X-ray
  • On-site stitching
  • Point-of-care lab testing
  • Online check-in
  • In-person visits
  • Virtual care (WellNow Virtual Care)

Technology & Equipment

  • X-ray technology
  • Point-of-care lab testing
  • Online check-in

Insurance & Payment

Credit, Debit cards, Insurance (when applicable), credit cards, cash (in some cases)

Languages Spoken

Pricing

  • Very competitive pricing for uninsured patients

FAQs

Do I need an appointment to visit a WellNow Urgent Care facility?

You are welcome to simply walk into any WellNow location. No appointment and no referral is required. You can also check in online at a WellNow center of your choice.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WellNow Official Website: 1362 reviews (aggregated on company site) (1362)
  • Better Business Bureau: 737 complaints filed (system-wide) (737 complaints)

Patients praise

  • Professional and compassionate clinical staff
  • Efficient treatment for minor injuries like broken fingers
  • Clean and welcoming environment
  • Friendly reception and nursing team

Common complaints

  • Long wait times, even with appointments
  • Poor customer service experiences
  • High volume of formal complaints filed with the Better Business Bureau

"This has been a terrible experience. I had a 2:30 appointment, it is 3:51 pm and I'm still waiting. They put you in a room (after waiting in the waiting ..."

Apple Maps Review

"Horrible....thought I would save myself some time by going here instead of the ER. I was wrong. I made an appointment the night before so I wouldn't have to ..."

Birdeye Review

"Received prompt curtious service from all staff. Had a broken finger. Received an x-ray and splint. Nurses and radiologist were very friendly and helpful!"

SolvHealth Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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