Family and Community Medicine - EVMS Medical Group
Family Medicine • Norfolk, VA • 2 (Norfolk and Portsmouth) locations
About
Summary: EVMS Academic Physicians and Surgeons Health Services Foundation (also known as EVMS Medical Group) is a multi-disciplinary physician group in Hampton Roads, based in Norfolk, VA. It comprises over 256 providers (194 physicians) across more than 50 locations, focusing on patient-centered care and translational research to turn scientific discoveries into new treatments. The organization operates two offices in Norfolk, VA (HQ at PO Box 936; 4111 Monarch Way, Ste 500) and employs a small centralized staff (about 5 employees). Key executives include Kurt Stauder (CEO) and Moye Cathleen (Associate Director of Finance). The group emphasizes healthcare and translational research within the EVMS network. If you’re seeking Family and Community Medicine within EVMS Medical Group in Norfolk, this entity represents the broader academic physician network rather than a single family medicine clinic.
Clinic Type
Family Medicine
Address
Family and Community Medicine, Norfolk, Suite 11, Norfolk, VA 23507; Family and Community Medicine, Portsmouth, Bon Secours Mary Medical Arts Building 364, Suite 3B, VA 23707
Phone
757.446.5955 (Norfolk location); 757.397.6344 (Portsmouth location)
VHS-fmr@odu.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (EVMS Ghent Family Medicine): 2.8 star rating (62 reviews)
- Yelp (Ghent Family Medicine): not shown in provided snippet (mentions 19 reviews) (19 reviews)
- Vitals (EVMS Medical Group): not shown in provided snippet (not shown in provided snippet)
- LocalityBiz (EVMS Ghent Family Medicine): not shown in provided snippet (star entries shown) (not shown in provided snippet)
Patients praise
- Some reviewers praise staff
- Some reviewers say doctors are excellent and seem to care
Common complaints
- Long waits for appointments and/or being seen
- Problems with medication management / prescriptions (including mistakes or not calling in)
- Disorganization and poor communication (messages, call-back issues, billing/insurance confusion)
- Unprofessional front-desk experiences and lack of accountability
- Overall low ratings for the EVMS Ghent Family Medicine practice
"“There is no way to make an in-person appointment on their online portal…wait time…is over an hour…wait to see a doctor…up to 2 hours. Medication management mistakes are unacceptable.”"
— Birdeye review snippet for EVMS Ghent Family Medicine"“Great staff. But sometimes they forget to call in prescriptions.”"
— Birdeye review snippet for EVMS Ghent Family Medicine"“The wait time once you get there is HORRIBLE,”"
— Yelp snippet for GHENT FAMILY MEDICINESynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mary Rubino | Old Dominion University — Nov 27, 2025
- 2025 Commencement Awards | Old Dominion University — Oct 30, 2025
- 2024 Commencement Awards | Old Dominion University — Oct 30, 2025
- Greater Hampton Roads Population Health Summit Addresses Political Determinants of Health | Old Dominion University — Oct 30, 2025
- Gold Humanism Honor Society inducts 33 new members | Old Dominion University — Oct 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
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