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About

Sentara Norfolk General Hospital (Norfolk, VA) offers infusion services as part of its comprehensive care within Sentara Health. The hospital is part of Sentara’s network of 12 acute care hospitals and serves as a key facility in Norfolk with advanced medical groups and health plan services. For specific details on infusion services (locations, hours, provider types, and appointment requirements) at Sentara Norfolk General, contact the hospital directly or visit Sentara’s official site for the Infusion/Imaging or Services directory.

Clinic Type

Infusion Center

Address

600 Gresham Drive, Norfolk, VA

Phone

757-388-0366

Email

Opening Hours

Monday - Friday: 7:30 AM - 4:30 PM

Telehealth

Not specified

Emergency Care

Not specified

Services Offered

  • Infusion services
  • Chemotherapy infusion
  • Biotherapy infusion
  • Immunotherapy infusion
  • Antibiotics and antifungals infusions
  • Transfusions of Blood and/or Blood Products
  • Iron therapy
  • Hydration therapy
  • Anti-nausea medications
  • ACTH Stimulation Test
  • Administration of Erythropoiesis and Granulocyte Stimulating and Anticoagulant Agents (Epogen, Procrit, Neupogen and Lovenox)
  • Corticosteroids
  • Immune Globulin Administration (IVIG and Cytogam)
  • Intravenous Bisphosphonates (Boniva and Reclast)
  • Iron infusions
  • Subcutaneous or intramuscular injections
  • Central line maintenance: Central Venous lines (including PICC lines and Port-a-cath/Mediports)
  • Lab draws
  • Therapeutic phlebotomy

Insurance & Payment

  • Various insurance plans (unspecified)

Referral and prior authorization required; insurance verification coordinated with referring physician. Appointments require prior authorization from insurance carrier.

Not specified

Languages Spoken

  • Not specified

FAQs

What identification should I bring to my infusion appointment?

Current form of identification.

What insurance information should I bring?

Insurance card(s); understand benefits and any co-pays.

What documents should be submitted to schedule referrals?

Medication orders, history, physical, and required documentation to the Outpatient Infusion Center via fax 757-452-5753.

How far in advance are appointments scheduled?

Appointments are made 2-3 weeks out due to required prior authorization.

Who schedules subsequent appointments after the first visit?

Appointments are scheduled through the Outpatient Infusion Center staff.

Are appointments available on weekends?

Appointments are available seven days a week (weekends only IV antibiotics) and must be pre-scheduled.

Are there visitor restrictions?

No visitors under 16 allowed in the Infusion Center; one visitor allowed; sitters/caregivers required for patients who need assistance.

Where will treatment occur?

Infusion Center at Sentara Norfolk General Hospital; enter through main hospital toward River Pavilion; glass door entrance to Infusion Center on the right.

Awards & Accreditations

  • Not specified

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS data via Momentary Labs: 3 out of 5 stars (overall hospital rating) (742 patient surveys analyzed)

Patients praise

  • Effective and breakthrough medical treatments available, such as radioactive targeted therapy
  • Specific care teams and bariatric units reported to be accommodating and helpful
  • Generally positive experiences with nurse professionalism and care in specific units

Common complaints

  • Concerns regarding medication supply shortages (e.g., historical IV immunotherapy drug shortage)
  • Occasional reports of poor communication, slow response times, or negative bedside manner from nursing staff
  • Allegations of accessibility issues regarding ADA compliance for patients with disabilities

"Dr. Crandley and the whole team are great. Whenever I had questions or needed help, they were always there."

Patient testimonial (Thomas Hitchens) regarding cancer treatment at SNGH

"While there was one very qualified nurse and one incredibly friendly nurse assistant, the other nurses during my stay were the worst I have ever dealt with."

Patient review on ObesityHelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: - Local Infusion is a private Hospitals and Health Care company offering infusion therapy services. - Headquartered in Nashville, TN, founded in 2022, with 3 U.S. offices and a presence in multiple countries. - Services focus on patient-centered infusion therapies, with digitally powered tools to reduce costs and financial transparency; they accept various health insurance plans. - Contact: hello@mylocalinfusion.com; phone 1-603-519-9801 or +1 603-208-3085. - Locations: United States (3 offices, HQ at 4900 Centennial Blvd, Nashville, TN 37209). No explicit Norfolk, VA center listed in provided details. - Key stats: ~100 employees (YoY growth), $44M total funding, private ownership, active status. User query specific note: - There is no explicit mention of a Local Infusion Center in Norfolk, VA in the provided data. If you’re seeking infusion centers in Norfolk, VA, consider contacting Local Infusion directly or checking their LinkedIn or official site for potential Norfolk locations or upcoming openings.

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