Option Care Health
Infusion Center • Norfolk, VA • Since 1979
About
Option Care Health is a leading provider of home and alternate-site infusion therapy in the United States, offering infusion services for immunoglobulins, anti-infectives, nutrition support, and treatment of chronic inflammatory conditions. Headquartered in Bannockburn, IL, the public company (OPCH) operates nationwide with a patient- and clinician-focused model aimed at improving quality of care and reducing overall healthcare costs. While their primary operations are nationwide, the company positions itself as the largest independent infusion provider in the U.S., with extensive clinical leadership and a broad network that supports patients in all 50 states. If you’re specifically seeking infusion therapy in Norfolk, VA: - Option Care Health’s main listed locations are in Bannockburn, IL (HQ). Public information does not specify Norfolk, VA-based offices. - For infusion services in Norfolk, consider contacting the company’s general line to confirm closest service centers, patient referral options, and home infusion feasibility in your area: - Phone: 844-624-4584 - Alternatively, you may explore Option Care Health’s nationwide services, home infusion capabilities, and patient support through their website or LinkedIn profile for regional partners or referrals. Bottom line: Option Care Health is a major nationwide infusion therapy provider, but there is no explicit Norfolk, VA location listed. Contact their main line to verify service availability, home infusion options, or nearest partner locations in or near Norfolk.
Clinic Type
Infusion Center
Address
5365 Robin Hood Road Suite 200, Norfolk, Virginia 23513
Phone
757.855.4255
agencyupdategroup@optioncare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the services offered at the Norfolk infusion center?
Infusion Pharmacy and Infusion Suite.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Better Business Bureau (National): 1/5 stars (13 customer reviews)
Patients praise
- Some patients report positive experiences with individual staff members like nurses or schedulers
Common complaints
- Difficulty reaching customer service and long hold times
- Unreliable delivery of essential medical supplies and medications
- Issues with billing, payment application, and lack of transparency
- Poor communication between staff, patients, and healthcare providers
- Management and administrative mismanagement
"Absolutely should not be in the Healthcare business. Never call back when a message is left. On hold for almost an hour only to be disconnected. Do not get important life support supplies to the patient at the time promised."
— Better Business Bureau Review"OC is one of the most mis-managed medical companies I have ever tried to obtain services from. The left hand does not know what the right hand is doing, the communication is poor, management has understaffed them or they cannot find employees who care about their work."
— Trustpilot ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Option Care Health Inc., 5365 Robin Hood Rd, Norfolk, VA 23513, US — Jan 5, 2026
- Infusion services at Sentara Norfolk General Hospital — Jul 16, 2025
- Sentara Pharmacy and Infusion Services — Nov 3, 2025
- Option Care Health hiring Infusion Nurse - Newport News ... - LinkedIn — May 26, 2026
- Avesta Ketamine and Wellness Expands to Norfolk, Virginia — Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More infusion center clinics in Norfolk
Sentara Norfolk General Hospital (Norfolk, VA) offers infusion services as part of its comprehensive care within Sentara Health. The hospital is part of Sentara’s network of 12 acute care hospitals and serves as a key facility in Norfolk with advanced medical groups and health plan services. For specific details on infusion services (locations, hours, provider types, and appointment requirements) at Sentara Norfolk General, contact the hospital directly or visit Sentara’s official site for the Infusion/Imaging or Services directory.
- Local Infusion is a private Hospitals and Health Care company offering infusion therapy services. - Headquartered in Nashville, TN, founded in 2022, with 3 U.S. offices and a presence in multiple countries. - Services focus on patient-centered infusion therapies, with digitally powered tools to reduce costs and financial transparency; they accept various health insurance plans. - Contact: hello@mylocalinfusion.com; phone 1-603-519-9801 or +1 603-208-3085. - Locations: United States (3 offices, HQ at 4900 Centennial Blvd, Nashville, TN 37209). No explicit Norfolk, VA center listed in provided details. User query specific note: - There is no explicit mention of a Local Infusion Center in Norfolk, VA in the provided data.
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