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About

North Shore Pediatrics VA is a private pediatric practice based in Norfolk, VA, with 3 offices (HQ at 924 W Little Creek Rd, Norfolk 23505). Established in 1976, the practice offers pediatric care services including wellness checkups, vaccines/immunizations, sports physicals, and ADD/ADHD consultations. The company has about 6 employees and annual revenue of approximately $10.7 million. Contact: info@northshorepediatricsva.com | Phone: (757) 440-0719. Note: user reviews indicate low employer-rated satisfaction (1.9/5).

Clinic Type

Pediatrics

Address

924 W Little Creek Rd, Norfolk, VA 23505

Phone

757-440-0719

Email

info@northshorepediatricsva.com

Opening Hours

MONDAY 9:00am - 4:30pm; TUESDAY 9:00am - 4:30pm; WEDNESDAY 9:00am - 4:30pm; THURSDAY 9:00am - 4:30pm; FRIDAY 9:00am - 4:30pm; SATURDAY 9:00am - 12:00pm; SUNDAY Closed

Services Offered

  • pediatric care
  • well-child check-ups
  • immunizations
  • sick appointments
  • comprehensive medical care for children from birth through adolescence
  • health records access via Patient Portal
  • Athena Health patient portal

Technology & Equipment

  • Athena Health patient portal
  • Patient Portal

Team

  • North Shore Pediatrics team, Pediatric clinic staff — Pediatric care team

Insurance & Payment

Languages Spoken

  • English

FAQs

What services do you offer?

A full range of pediatric care including well-child check-ups, immunizations and sick appointments.

How can I request an appointment?

Fill in the form on the site to request an appointment.

What are your hours?

Working Hours: Monday–Friday 9:00am–4:30pm; Saturday 9:00am–12:00pm; Sunday Closed.

Where is North Shore Pediatrics located?

924 W Little Creek Rd, Norfolk, VA 23505.

Do you offer a patient portal?

Yes, access to health records via the Patient Portal page (Athena Health portal).

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 84% recommendation rate (27 reviews)
  • Birdeye: 3.2 stars (11 reviews)
  • Unilocal: 2.3 stars (3 reviews)

Patients praise

  • Dr. Joseph Toland is viewed as experienced, caring, and thorough
  • Availability of Saturday hours for appointments
  • Accessible patient portal for communication
  • Reports of some staff being professional, kind, and helpful

Common complaints

  • Difficulty reaching office staff via telephone
  • Long wait times for appointments and while at the office
  • Concerns regarding communication and scheduling consistency
  • Mixed feedback about staff professionalism (though some reports note improvements)
  • Patient disappointment when seen by nurse practitioners instead of physicians

"Dr. Toland is old-school and experienced but he still tries to keep up on the latest research. He’s always been right about any diagnosing of my two sons."

LocalityBiz Review

"I like the doctors but it is near impossible to get someone on the phone to make an appointment. It doesn't matter what time of day you call."

Birdeye Review

"I don’t know if it’s a scheduling issue they have or whether the doctors are just really awful at time management but I’m probably going to try Wards Corner Peds to see if it’s any better."

Unilocal Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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