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Clinic Type

Pediatrics

Address

Norfolk Clinic, Midtown Health Center

Phone

402-371-8000

Email

info@midtownhealthne.org

Opening Hours

Norfolk Clinic pediatric hours: Mondays–Fridays (as described: Dr. Vuchetich provides pediatric services at the Norfolk Clinic on Mondays, Tuesdays, Wednesdays, and Thursdays; Jenny provides pediatric care at the Norfolk Clinic on Mondays through Fridays)

Services Offered

  • Pediatrics
  • Pediatric care
  • Family Nurse Practitioner services (pediatrics)
  • General pediatric care at Norfolk Clinic

Team

  • Dr. Vuchetich, Joined Midtown Health Center in 2015; >25 years experience; 11 years at Children’s Hospital Urgent Care Center in Omaha; special interest in preventative care for children and adolescents; provides pediatric services at the Norfolk Clinic on Mondays–Thursdays — Board-certified pediatrician
  • Jenny, Joined Midtown’s pediatric department in 2020; BSN University of Nebraska; MSN Clarkson College; 10 years nursing experience; 4 years in Women’s and Children’s Services at Faith Regional Health Services; provides pediatric care at the Norfolk Clinic on Mondays–Fridays — Family Nurse Practitioner (pediatrics)

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthwatch Norfolk (Tuckswood Surgery): 4.4/5 (11 reviews)
  • Healthwatch Norfolk (Norwich Practices Limited): Not specified (96 reviews)
  • Healthwatch Norfolk (Nelson Medical Centre): 4.8/5 (9 reviews)
  • Birdeye (Sentara Leigh Hospital): 2.4/5 (105 reviews)
  • RealPatientRatings (The Group For Women): 4.9/5 (15,362 reviews)
  • Healthgrades (Dr. Janine Frank): 4.3/5 (44 reviews)
  • Healthgrades (Dr. David Lieb): 4.4/5 (19 reviews)
  • US News (Dr. Elizabeth Robledo): 5/5 (63 reviews)

Patients praise

  • High praise for the clinical skills and attentiveness of doctors and nurses
  • Staff frequently described as friendly, polite, and helpful when accessible
  • Effective diagnostic processes once patients are seen
  • Many patients express gratitude for essential walk-in services and specialist care
  • Some practices noted for efficient, well-organized patient journeys once checked in

Common complaints

  • Difficulty accessing GP appointments (long phone queues, appointment scarcity)
  • Long wait times in hospitals and emergency departments
  • Issues with reception/administrative staff (e.g., triage questions, communication, gatekeeping)
  • Concerns about continuity of care (e.g., seeing different clinicians, lack of follow-up)
  • Reports of dismissive bedside manner or lack of empathy from some staff
  • Limited privacy in some reception areas

"The doctor I saw today (Dr Bethapudy) is fantastic, he listened to me and reassured and referred me... The 8am rush for an appointment can be difficult but can normally get an appointment in a couple of weeks."

Healthwatch Norfolk (Tuckswood Surgery)

"Appointments are incredibly hard to get; you waste hours constantly calling back; receptionists decide who is and isn't seen despite their complete lack of any medical knowledge... complaints are not welcomed - they just encourage to leave."

Healthwatch Norfolk (Marriotts Medical Practices)

"It wasn't the staff... they were descent for the most part but them doctors/PA could stand some basic customer service and organization 101 training."

Birdeye (Sentara Leigh Hospital)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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