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Clinic Type

Primary Care

Address

1437 Dekalb Street, Suite 201, Norristown, PA 19401

Phone

610-272-5341

Email

Opening Hours

Open Now • Closes 8:30 PM

Telehealth

Online Care

Services Offered

  • Primary care
  • Family Medicine

Team

  • Rebecca Michels, MD — Physician
  • Laura Taylor, MD — Physician
  • Alexandria Kwapinski, PA-C — Physician Assistant
  • Kimberly Duffy, CRNP — Nurse Practitioner
  • Christopher Drumm, MD — Physician
  • Joseph Calamia, DO — Physician

Insurance & Payment

  • Gateway Health Plan Medicare
  • Oxford Health Plan PPO (United Healthcare)
  • Optum Health
  • Aetna HMO
  • Aetna Choice POS
  • Aetna Better Health Kids
  • Aetna Better Health
  • Advantra
  • HealthAssured
  • HealthAmerica
  • Health Partners Medicare
  • Health Partners
  • Penn Behavioral Health
  • New Courtland Life
  • MultiPlan

Cash, Credit Card, Insurance

Languages Spoken

FAQs

What are the hours of operation?

8:30 AM - 8:30 PM (as listed in the highlights).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Einstein Healthcare Network (internal/aggregated): 4.8 stars (based on 323 ratings) (323 ratings)
  • Third-party review sites: Varies by provider (e.g., Dr. Calamia with 4.5/5 on Vitals) (Hundreds of ratings across platforms like Healthgrades and Vitals)

Patients praise

  • Physicians described as compassionate, attentive, and knowledgeable
  • Patients appreciate providers who listen and take time during visits
  • Some patients report a positive, supportive overall experience with staff and clinical care

Common complaints

  • Difficulty reaching the office by phone and getting call-backs
  • Long wait times for appointments, particularly when sick
  • Reports of unprofessional behavior by front desk staff
  • Isolated, serious allegations regarding patient care, privacy, and reporting obligations

"The doctors listen attentively, provide personalized treatment options, and go above and beyond to address their patients' needs. However, the practice faces challenges with its communication and phone system."

Loc8NearMe Review

"Dr Drumm is the absolute best! My entire family goes to him... Dr.Calamia is the most kind, caring and compassionate doctor I have had the privledge of knowing."

MapQuest/Vitals Reviews

"They never answer the phone or return calls that you leave with the answering service... I can't think of a single redeeming quality."

MapQuest/WebMD Reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Norristown, PA·Primary Care

Norristown Regional Health Center (NRHC) is one of Delaware Valley Community Health’s Federally Qualified Health Centers serving the Norristown area. DVCH provides primary medical, dental, and behavioral health services through NRHC, along with other centers, delivering care regardless of ability to pay. NRHC is part of DVCH’s network of 11 offices in the Philadelphia area, including locations on Dekalb St in Norristown and nearby centers.

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