Norristown Primary Care Clinic & Doctor's Office in ...
Primary Care • Norristown, PA • 1 location in Norristown locations
Clinic Type
Primary Care
Address
703 Dekalb St, Norristown, PA 19401
Phone
(610) 472-7690
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Opening Hours
Our Medicare doctors are available from 8am-5pm, Monday to Friday
Telehealth
Yes (in-person, phone, or video visits referenced)
Services Offered
Technology & Equipment
Team
Insurance & Payment
Accepts most Medicare plans; check specific coverage with clinic
Medicare, Medicaid? (not explicitly stated), Online waitlist booking (for certain appointments), Medicaid? (not specified), Insurance accepted at booking (see note), Online waitlist available
Languages Spoken
Pricing
Current Offers
New patient welcome at Norristown Oak Street Health
FAQs
Is Oak Street Health Norristown currently accepting new patients?
Yes, but a limited number of appointments are available to book online; you can add your name to the waitlist.
Where is Oak Street Health Norristown located?
The Norristown clinic is at 703 Dekalb St in Norristown, Pennsylvania.
What are the hours of operation at the Norristown primary care clinic?
Our Medicare doctors are available from 8am-5pm, Monday to Friday.
What insurance does Oak Street Health Norristown accept?
Our Norristown location accepts all forms of Medicare, including Original Medicare Part A and Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans. Call to confirm specific insurance.
How can I schedule an appointment?
Select a time slot on the website or call the 24/7 patient support line; you may also book via the waitlist or contact a team member.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 1.0 out of 5 stars (Based on 1 review (Einstein Physicians Montgomery Family Practice))
- WebMD: 1 star (general) (1 review (Norristown Family Practice Pc))
- LocalityBiz: Mix of ratings (1-star to 5-star reviews present)
Patients praise
- Highly skilled, compassionate, and attentive individual physicians
- Knowledgeable and thorough medical care
- Clean office environments
- Bilingual staff (Spanish) in some practices
- Effective handling of administrative tasks like prior authorizations by some staff members
Common complaints
- Difficulty scheduling appointments and long wait times
- Poor communication and challenges with the phone system
- Lack of follow-up on messages or patient portal queries
- Instances of perceived unprofessionalism or rudeness by front desk staff
- Serious concerns regarding diagnostic accuracy and prescription errors
- Specific complaints about bedside manner and lack of empathy from certain providers
"Dr Drumm is the absolute best! My entire family goes to him. We love him and the staff so much. Every recommendation he has given for specialists is an A+..."
— Yelp (Norristown Family Physicians)"I was made to see a resident doctor without being clearly told ahead of time. After the first visit, I asked to see an actual doctor because mistakes were made with my medication... I called and sent messages, but no one got back to me for weeks."
— Healthgrades (Einstein Physicians Montgomery Family Practice)"Great doctors, not easy to get in a sick apt. I am currently on hold 50 minutes trying to get my son in for a sick apt."
— LocalityBiz (CHOP Karabots Primary Care Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Milagros M. Manzano, PA-C - Physician Assistant in Norristown, PA — Jun 11, 2026
- Dr. Judith H. Esman, MD - Physiatrist in Norristown, PA — May 14, 2026
- La Jeim I. Coleman, OTR/L - Occupational Therapist in Norristown, PA — May 14, 2026
- Khadijah N. Eatman - Behavior Analyst in Norristown, PA — May 14, 2026
- Dr. Heidi J. Yutzler-Overton, DO - Family Medicine Doctor in Lansdale, PA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Norristown
Norristown Regional Health Center (NRHC) is one of Delaware Valley Community Health’s Federally Qualified Health Centers serving the Norristown area. DVCH provides primary medical, dental, and behavioral health services through NRHC, along with other centers, delivering care regardless of ability to pay. NRHC is part of DVCH’s network of 11 offices in the Philadelphia area, including locations on Dekalb St in Norristown and nearby centers.
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