Behavioral & Mental Health Services
Mental Health Clinic • North Adams, MA • Multiple emergency facilities across North Adams, Pittsfield, and Great Barrington locations
Clinic Type
Mental Health Clinic
Address
Not specified on page
Phone
413-447-2472 (Acute Care Program), 413-445-9228 (Detoxification), 413-447-2927 (Long-Term Stabilization), 413-447-2747 (Partial Hospitalization), 413-395-7859 (Electroconvulsive Therapy), 413-553-6775 (Youth Intensive Program), 413-447-2654 (Berkshire Harm Reduction)
PHPReferrals@bhs1.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Crisis screening and stabilization via crisis-trained clinicians and emergency facilities across North Adams, Pittsfield, and Great Barrington
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What programs are available in Berkshire Behavioral Health?
Acute Care Program, Detoxification Program, Long-Term Stabilization Program, Partial Hospitalization Program, Electroconvulsive Therapy, Youth Intensive Program, Berkshire Harm Reduction.
How can I reach Berkshire Behavioral Health for referrals or inquiries?
Inquiries & Referrals line: 413-447-2472; other program-specific numbers listed (e.g., Detoxification 413-445-9228, Long-Term Stabilization 413-447-2927, PHP 413-447-2747, ECT 413-395-7859, Youth Intensive 413-553-6775, Harm Reduction 413-447-2654).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz/General: 1.0 star (example) (Not explicitly listed as total)
- Birdeye/Howland Associates: 2.6 stars (18 reviews)
- Rehab.com/The Brien Center: 3.3 stars (22 reviews)
- CleanSlate: 4.9 stars (16 reviews)
Patients praise
- Compassionate and caring individual clinicians
- Professional and thorough medical or counseling staff
- Helpful recovery-focused services and life-skills training
- Welcoming and clean office environments
- Accessibility for those relying on public transport
Common complaints
- Difficulty contacting staff or getting timely responses
- Rude or unprofessional administrative or front-desk staff
- Perceived lack of empathy or provider distance in sessions
- Sudden changes in treatment policies or appointment availability
- Issues with medical billing or records access
"We tried contacting them numerous times for months for our son, leaving messages and never getting any replies whatsoever."
— LocalityBiz (Sullivan Associates)"It was difficult and time-consuming to get in but once I did it has been a lifesaver. These healthcare workers have difficult jobs with limited resources."
— Rehab.com (The Brien Center)"There was no notice, no accountability, and no effort to respect the agreement they had initiated... Therapy depends on trust, consistency, and communication."
— LocalityBiz (413 Theraworks)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- BHS and its Harm Reduction Program Help Bring Opioid Epidemic Into the Light - Berkshire Health Systems — Apr 6, 2026
- Brien Center to close its Great Barrington location | South Berkshires | The Berkshire Eagle — Nov 9, 2025
- Expanding Access to Mental Health Care - Berkshire Health Systems — Apr 6, 2026
- Berkshire Health Systems Urgent Care Opening Third Location in North Berkshire - Berkshire Health Systems — Dec 12, 2025
- Brien Center expands crisis beds in Pittsfield as South County location prepares for closure | South Berkshires | The Berkshire Eagle — Dec 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinic clinics in North Adams
The Brien Center for Mental Health and Substance Abuse Services, Inc. is a Berkshire County nonprofit providing acute care, addiction treatment, and mental health services for individuals and families. Based in Pittsfield, MA, it operates 4 offices including locations on Fenn Street and in Pittsfield, serving children, adults, and community-based behavioral health needs. Key facts: 120 employees (up ~1.3%), about $19.6M annual revenue. Services cover acute inpatient/medical care, mental health treatment, addiction treatment, and related supportive services across the region. Main contact: 800-252-0227 (HQ: 359 Fenn Street, Pittsfield, MA 01201). While listed affiliates include Berkshire County focus and connections to Berkshire Medical Center, the organization’s presence in North Adams isn’t specifically highlighted in the provided details. If you need exact North Adams services or a directory of programs, I can check the latest offerings.
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