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About

Charleston Dorchester Mental Health Center is a government-funded mental health care provider serving Charleston and Summerville, SC, with emergency services, psychiatric urgent care, and community resources for children, adolescents, adults, and families. Key details: - Location: HQ at 2100 Charlie Hall Blvd, Charleston, SC; 3 offices total (Charleston area) - Services: Emergency services, 24/7 emergency response, psychiatric urgent care, outpatient mental health care - Ownership/Status: Private-owned government agency (active) - Leadership: Executive Director Jennifer Roberts; Charleston Clinic Director David Gehr - Workforce & finances: About 26 employees; annual revenue around $26.3 million - Contact: Multiple phone numbers available; main site: charlestondorchestermhc.org - Online presence: Moderate web traffic (roughly 3,836 visits/month) with a low bounce rate and 5.6 pages per visit - Notes: Employer reviews average 3.4/5; location serves the Charleston/North Charleston area with services oriented toward community-based mental health support and crisis response

Clinic Type

Mental Health Care

Address

Charleston Dorchester Mental Health Center serving Charleston and Dorchester Counties

Phone

843-414-2350 (emergency/crisis line mentioned), Charleston Clinic: (843) 852-4100; Dorchester Clinic: (843) 873-5063; Business Office: (843) 212-8980

Email

Debbie.thompson@scdmh.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency mental health care with 24/7 emergency response; psychiatric urgent care program

Services Offered

  • outpatient counseling
  • psychiatrists
  • emergency/urgent care
  • case management
  • schools
  • vocational services
  • special programs
  • tri-county crisis stabilization center
  • mental health crisis response

Insurance & Payment

Languages Spoken

  • English
  • Spanish? (Language Assistance: 844-698-1960)

Awards & Accreditations

  • CARF Accredited

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Recovery.com: 2.6 out of 5 stars (42 reviews)
  • Rehab.com: 2.39 out of 5 stars (61 reviews)

Patients praise

  • some employees perceive the system as providing great patient care for severe mental health issues
  • some staff report having great colleagues

Common complaints

  • reports of indifferent or unhelpful front desk staff during crises
  • complaints about canceled or missed appointments without follow-up communication
  • allegations of poor or unprofessional treatment by specific staff members
  • heavy staff caseloads reported by employees
  • difficulties in accessing care or being turned away due to misunderstandings

"This is the worst place to turn to if you are in need of immediate help. The front desk is completely indifferent even if you're having a crisis. They continuously canceled my appointments and didn't follow."

Rehab.com user review

"The nurse practitioner Elizabeth Ball is a sadistic piece of work. My mental health meds were stolen from me one day and I was not feeling well physically..."

Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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