Palmetto Lowcountry Behavioral Health | Charleston, SC
Mental Health Care • North Charleston, SC • Since 1982
About
Palmetto Lowcountry Behavioral Health is a private mental health care provider based in North Charleston, SC (HQ at 2777 Speissegger Dr, North Charleston 29405). Founded in 1982, it offers inpatient and outpatient mental health and substance use treatment for teens, adults, and seniors across four U.S. offices. The organization employs about 51 people, with annual revenue around $9.4 million. Services are described as confidential and compassionate, with a no-cost phone consultation available at 843-747-5830. Contact and location details emphasize its Charleston area presence.
Clinic Type
Mental Health Care
Address
2777 Speissegger Drive, North Charleston, SC 29405
Phone
843-747-5830
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Confidential, no-cost assessments available 24/7; schedule today. Call 843-747-5830 or toll-free 877-947-3223
Services Offered
Insurance & Payment
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Confidential, no-cost assessments 24/7, Call for scheduling today
Languages Spoken
Current Offers
Confidential, no-cost assessments — free
FAQs
What services does Palmetto Lowcountry Behavioral Health offer?
Inpatient and outpatient mental health and substance abuse programs for adults and teens, including outpatient group therapy (virtual and in-person), acute psychiatric inpatient, substance abuse detox, and residential treatment for teens.
Confidential, no-cost assessments available 24/7. Is physician referral required?
Confidential, no-cost assessments are available 24/7, physician referral not required.
Social Media
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What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 2.7 out of 5 stars (408 reviews)
- Google: 1.6 out of 5 stars (54 reviews)
- TrustReviewers.com: 2.3 out of 5 stars (107 reviews)
- Internal Facility Website: 4.53 / 5
Patients praise
- Some individual staff members recognized as caring and professional
- Occasional positive experiences reported regarding patient outcomes
- Facility reported as clean by some alumni
Common complaints
- Disorganization and lack of professionalism
- Poor communication with families
- Insufficient individual attention from doctors
- Over-reliance on medication and pill-mill allegations
- Cleanliness and maintenance issues
- Understaffing and high employee turnover
- Safety concerns related to patient aggression and mixing patient populations
"I would NOT recommend this facility to anyone least more anyone in a crisis... It's like a pill mill for doctors to "observe" you for days without helping."
— TrustReviewers.com Review"Unit 5 staff is the most amazing staff that I have ever been with... The staff are hands down n Dr.Cifuentes was amazing."
— Birdeye Review"The Department of Health and Environmental Control (DHEC) has received 23 complaints against Palmetto Behavioral Health since 2016."
— Count On 2 News ReportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Outpatient care advantages, practice compassion, vaccines — Dec 16, 2025
- Best hospitals in South Carolina's Lowcountry revealed | Hilton Head Island Packet — Aug 6, 2025
- North Charleston, SC - Surpass Behavioral Health — Aug 10, 2025
- How MUSC is rethinking emergency psychiatric care - Becker’s Behavioral Health — Dec 2, 2025
- New Lowcountry VA clinic set to address mental health and pain care — Jul 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health care clinics in North Charleston
Summary for: Psychiatry & Behavioral Health | MUSC Health North Charleston - MUSC Health is the health system of the Medical University of South Carolina, based in Charleston, SC, and is the state’s leading comprehensive academic health system. - The organization provides inpatient and outpatient psychiatric and behavioral health services as part of its broader hospital network, with a focus on high-quality, safe patient care and education in South Carolina and beyond. - Key credential: In 2025, U.S. News & World Report named MUSC Health the No. 1 hospital in South Carolina. - For psychiatry and behavioral health in North Charleston, you can visit MUSC Health’s main site at muschealth.org for specific services, locations, appointments, and provider directories. - Contact: general inquiries can be routed via MUSC Health’s main phone numbers (610- or clinic-specific lines on the site) for North Charleston psychiatry services. Notes: - The page references MUSC Health as the system’s health care provider and does not list North Charleston-specific program details in the excerpt. For exact psychiatry & behavioral health offerings, clinicians, locations, and appointment options in North Charleston, consult the MUSC Health North Charleston Psychiatry page or contact MUSC Health directly.
Charleston Dorchester Mental Health Center is a government-funded mental health care provider serving Charleston and Summerville, SC, with emergency services, psychiatric urgent care, and community resources for children, adolescents, adults, and families. Key details: - Location: HQ at 2100 Charlie Hall Blvd, Charleston, SC; 3 offices total (Charleston area) - Services: Emergency services, 24/7 emergency response, psychiatric urgent care, outpatient mental health care - Ownership/Status: Private-owned government agency (active) - Leadership: Executive Director Jennifer Roberts; Charleston Clinic Director David Gehr - Workforce & finances: About 26 employees; annual revenue around $26.3 million - Contact: Multiple phone numbers available; main site: charlestondorchestermhc.org - Online presence: Moderate web traffic (roughly 3,836 visits/month) with a low bounce rate and 5.6 pages per visit - Notes: Employer reviews average 3.4/5; location serves the Charleston/North Charleston area with services oriented toward community-based mental health support and crisis response
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