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About

Palmetto Lowcountry Behavioral Health is a private mental health care provider based in North Charleston, SC (HQ at 2777 Speissegger Dr, North Charleston 29405). Founded in 1982, it offers inpatient and outpatient mental health and substance use treatment for teens, adults, and seniors across four U.S. offices. The organization employs about 51 people, with annual revenue around $9.4 million. Services are described as confidential and compassionate, with a no-cost phone consultation available at 843-747-5830. Contact and location details emphasize its Charleston area presence.

Clinic Type

Mental Health Care

Address

2777 Speissegger Drive, North Charleston, SC 29405

Phone

843-747-5830

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Confidential, no-cost assessments available 24/7; schedule today. Call 843-747-5830 or toll-free 877-947-3223

Services Offered

  • Inpatient Psychiatric Care
  • Outpatient Treatment
  • Outpatient Group Therapy
  • Substance Use Detox
  • Residential Treatment for Teens
  • Adolescent IOP (Evening)
  • Adolescent Inpatient Program
  • Adolescent Outpatient Program
  • Adult Inpatient Programs
  • Adult Outpatient Programs
  • Anger management outpatient group
  • Trauma recovery program
  • Intensive outpatient program
  • Crisis stabilization
  • General psychiatric
  • Medical detoxification

Insurance & Payment

Confidential, no-cost assessments 24/7, Call for scheduling today

Languages Spoken

  • English

Current Offers

Confidential, no-cost assessments — free

FAQs

What services does Palmetto Lowcountry Behavioral Health offer?

Inpatient and outpatient mental health and substance abuse programs for adults and teens, including outpatient group therapy (virtual and in-person), acute psychiatric inpatient, substance abuse detox, and residential treatment for teens.

Confidential, no-cost assessments available 24/7. Is physician referral required?

Confidential, no-cost assessments are available 24/7, physician referral not required.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye: 2.7 out of 5 stars (408 reviews)
  • Google: 1.6 out of 5 stars (54 reviews)
  • TrustReviewers.com: 2.3 out of 5 stars (107 reviews)
  • Internal Facility Website: 4.53 / 5

Patients praise

  • Some individual staff members recognized as caring and professional
  • Occasional positive experiences reported regarding patient outcomes
  • Facility reported as clean by some alumni

Common complaints

  • Disorganization and lack of professionalism
  • Poor communication with families
  • Insufficient individual attention from doctors
  • Over-reliance on medication and pill-mill allegations
  • Cleanliness and maintenance issues
  • Understaffing and high employee turnover
  • Safety concerns related to patient aggression and mixing patient populations

"I would NOT recommend this facility to anyone least more anyone in a crisis... It's like a pill mill for doctors to "observe" you for days without helping."

TrustReviewers.com Review

"Unit 5 staff is the most amazing staff that I have ever been with... The staff are hands down n Dr.Cifuentes was amazing."

Birdeye Review

"The Department of Health and Environmental Control (DHEC) has received 23 complaints against Palmetto Behavioral Health since 2016."

Count On 2 News Report

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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