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Summary: - The Lake County Health Department and Community Health Center (LCHD) operates primary care clinics as part of its public health services in Lake County, IL. - Services likely include routine primary care, preventive care, and access to healthcare through its community health centers, including the North Chicago location (recent reopening noted). - LCHD is a government agency based in Waukegan, IL, accredited by the Public Health Accreditation Board, Illinois Department of Public Health, and Joint Commission. - Additional related services in the agency mix include behavioral health, maternal and child health, environmental health, healthy living programs, dental operations, and school-based care. - For North Chicago specifically, the agency posted a reopening update indicating ongoing or renewed access to primary care services at that site. If you need, I can extract exact North Chicago clinic details (address, hours, contact) from the site.

Clinic Type

Family Medicine

Address

2400 Belvidere Road, Waukegan, IL 60085; Libertyville Health Center address: 18698 Peterson Road, Libertyville, IL 60058

Phone

847-377-8800

Email

animalcare@lakecountyil.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

NextGen Patient Portal available; Telehealth not explicitly stated

Emergency Care

1. 24/7 Crisis Care Hotline; Crisis intervention for adults

Services Offered

  • General Medicine
  • Family Medicine
  • Pediatrics
  • Adult Primary Care
  • Preventive Care
  • Screening for breast and cervical cancer
  • Screening for colon cancer
  • Testing, Treatment, Counseling for Sexually Transmitted Diseases and HIV/AIDS
  • Mental Health Services
  • Care for acute illnesses
  • Developmental assessments
  • Free language assistance
  • Hearing and dental screening
  • Vision testing
  • Immunizations
  • Laboratory testing
  • Physical assessments, diagnosis and treatment
  • Referral and follow-up
  • Regular health care check ups
  • Same day sick care appointments
  • All Lake County residents
  • Third party billing for Medicaid, Medicare or insurance is available
  • Clients may request an application for a sliding fee scale
  • Clients with managed care insurance will need to verify the hospital that is associated with their plan
  • No one is denied services due to inability to pay

Team

  • (not specified), Not specified — Family Medicine / General Medicine clinicians

Insurance & Payment

  • Third party billing for Medicaid, Medicare or insurance is available

Clients may request an application for a sliding fee scale; Clients with managed care insurance will need to verify the hospital that is associated with their plan.

Third party billing for Medicaid, Medicare or insurance is available, Sliding fee scale (application may be requested)

Languages Spoken

  • English
  • Spanish? (not specified)
  • Free language assistance available (from text)

FAQs

NextGen Patient Portal

Link provided: /652/NextGen-Patient-Portal

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Oak Street Health Waukegan): 4.1 out of 5 stars (69 reviews)

Patients praise

  • Attentive and caring medical providers (doctors/NPs)
  • Strong doctor-patient relationships and personalized care
  • Proactive communication from some providers, including wellness checks

Common complaints

  • Unresponsive or rude staff members
  • Frustrating or confusing scheduling and check-in processes
  • Unethical or opaque billing practices
  • Inconsistent communication and follow-up

"First, I want to commend the NP whom I receive most of my care because she is exceptional (5 Stars) in caring, treating, recognizing subtle clues, and referring when necessary. With that being said, I have had a mediocre experience with response by mostly all other team members."

Birdeye review of Oak Street Health Waukegan

"Receptionist are very rude!! Any little question they get frustrated.. also being in the location this clinic is at they should have a bilingual receptionist… or be patience with the non English speakers…"

LocalityBiz review of North Shore University Health System (Round Lake Beach)

"Dr. Weiss takes all the time needed to answer my questions and always make sure that I grasp all the information she gives... It is such a comforting feeling to know that Dr. Weiss provides the best possible medical care."

North Shore Primary Care testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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North Chicago, IL·Family Medicine

Near North Health Service Corporation is a nonprofit Federally Qualified Health Center (FQHC) based in Chicago, founded in 1966. It provides primary medical and dental care, social services, and nutrition education to medically indigent and uninsured residents in Chicago’s Near North side and surrounding communities (e.g., Cabrini Green, West Town, Humboldt Park, Uptown, Austin, Douglas, Grand Boulevard, Kenwood/Oakland). As one of Chicago’s largest community-based primary care providers, it operates 3 offices in the Chicago area, with headquarters at 4259 S. Berkeley Ave., Chicago, IL 60653. The organization employs about 71 staff and has annual revenue around $51.2 million. Contact: nninfo@nearnorthhealth.org; phone 312-337-1073.

VerifiedOnline bookingSince 1966
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