Primary Care | Northwestern Medicine
Family Medicine • North Chicago, IL
Clinic Type
Family Medicine
Address
—
Phone
184466238837
kflesch@nm.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (telehealth referenced)
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos



What Patients Say
Overall sentiment across review platforms: mixed
- Northwestern Medicine Primary and Specialty Care Arkes Pavilion (Birdeye): 2.0 stars (4 reviews)
- Northwestern Medical Group (Birdeye): 2.0 stars (7 reviews)
- Northwestern Medical Group Primary Care at Lake Forest Hospital (Birdeye): 2.8 stars (6 reviews)
- Northwestern Medicine Lake Forest Hospital (Birdeye): 2.7 stars (565 reviews)
- Northwestern Medicine Primary Care Mokena (Birdeye): 4.6 stars (7 reviews)
Patients praise
- Some reviewers praised staff friendliness and attentiveness
- Some reviewers reported short wait times and pleasant staff at certain locations
- Some reviews praised specific clinicians (e.g., named providers)
Common complaints
- Long appointment/wait times and difficulty getting timely care
- Rude/dismissive or inefficient administrative staff; scheduling/communication issues
- Prescription refill delays and poor communication
- Complaints to BBB about billing/insurance/payment disputes
"“RUN FAR AWAY from NWM if you have any urgent issues…expect wait times in the 4-6months range…scheduling…is a dumpster fire”"
— Birdeye review for Northwestern Medicine Primary and Specialty Care Arkes Pavilion"“Impossible to get an appointment in a timely fashion…Nowadays you wait several months (if not more) for an appointment.”"
— Birdeye review for Northwestern Medicine Primary and Specialty Care Arkes Pavilion"“Northwestern Medicine is the absolute worst when it comes to patient care and refilling Perscriptions.”"
— Birdeye review for Northwestern Medical Group Primary Care at Lake Forest HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northwestern Medicine Primary Care Bronzeville — Sep 3, 2025
- Northwestern Medicine Primary Care Old Irving Park — Chicago, IL — Apr 11, 2026
- Northwestern Medicine Complex Primary Care — Sep 16, 2025
- Northwestern Medicine opens outpatient clinic in Bronzeville - Chicago Sun-Times — Sep 3, 2025
- Glenview Outpatient Center Celebrates Expanded Patient Services — Mar 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in North Chicago
Summary: - The Lake County Health Department and Community Health Center (LCHD) operates primary care clinics as part of its public health services in Lake County, IL. - Services likely include routine primary care, preventive care, and access to healthcare through its community health centers, including the North Chicago location (recent reopening noted). - LCHD is a government agency based in Waukegan, IL, accredited by the Public Health Accreditation Board, Illinois Department of Public Health, and Joint Commission. - Additional related services in the agency mix include behavioral health, maternal and child health, environmental health, healthy living programs, dental operations, and school-based care. - For North Chicago specifically, the agency posted a reopening update indicating ongoing or renewed access to primary care services at that site. If you need, I can extract exact North Chicago clinic details (address, hours, contact) from the site.
Near North Health Service Corporation is a nonprofit Federally Qualified Health Center (FQHC) based in Chicago, founded in 1966. It provides primary medical and dental care, social services, and nutrition education to medically indigent and uninsured residents in Chicago’s Near North side and surrounding communities (e.g., Cabrini Green, West Town, Humboldt Park, Uptown, Austin, Douglas, Grand Boulevard, Kenwood/Oakland). As one of Chicago’s largest community-based primary care providers, it operates 3 offices in the Chicago area, with headquarters at 4259 S. Berkeley Ave., Chicago, IL 60653. The organization employs about 71 staff and has annual revenue around $51.2 million. Contact: nninfo@nearnorthhealth.org; phone 312-337-1073.
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