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Clinic Type

Internal Medicine

Address

199 Hempstead Turnpike, West Hempstead, NY 11552

Phone

516-565-4110

Email

privacy@chsli.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • PissedConsumer: 1.6 stars (22 reviews)
  • Birdeye (Northwell Health Physician Partners Rheumatology): 2.5 stars (8 reviews)

Patients praise

  • Some reports of exceptional doctors
  • Some recognition for high-quality patient experiences on specific provider profiles

Common complaints

  • Difficulty reaching doctors or office staff directly
  • Dissatisfaction with call center communication
  • Issues with patient portals and administrative processes
  • Long wait times and concerns about office efficiency
  • Perceived lack of empathy from support staff

"You cannot reach your doctor or their office; you must go through a call service where you get a different representative each time you call and not one of them knows what they are talking about."

Trustpilot Review

"It’s really sad to be a sick patient with a new scary diagnosis and have to deal with insensitive office staff. By far the worst experience I’ve had."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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